Harassing, bullying, and disrespectful. We had a very unpleasant buying experience through Pendleton's, who our solicitor said was 'the worst estate agent they have ever dealt with'. The agents harassed us constantly and frequently made unsubstantiated ultimatums and threats of the sale process being terminated with no justification or reasoning. Even the vendor's solicitor stated that they were 'stirring things up and are not helping' the situation. In addition, the listing for the property contained clear falsities, and at multiple points we were given deliberately misleading information. Throughout, Pendleton's showed zero concern for us and our personal circumstances. Much of our negative experience was dictated by our direct communication with the owner of the agency, suggesting this unprofessional and unscrupulous culture is set from the top. Avoid if you have any choice.