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JLL Nine Elms

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

Claimed branch
4.6 567 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

mara vilcu Google

I want to thank Mann Sales and Lettings Agents Canterbury, and especially Lauren, for helping me rent my first apartment. It has been a pleasant experience, from doing a face to face viewing, to learning more about the apartment, passing all the requirements and moving in. Everyone at the agency is friendly, communicative and always ready to answer any questions that you may have. Throughout the process, my emails were very quickly responded to and the communication with Lauren and the whole agency was perfect. I recommend Mann Sales and Letting Agents Canterbury from the bottom of my heart!

Reply from JLL Nine Elms: Thank you for your amazing 5* review, recommendation and kind words. Kind regards, Lucy, Customer Relations.
Crispin Whiting Google

Very pleased with the efficient and professional service we have just had in letting out our property in Canterbury, after being left without students for the first time. The Mann and Co team came up with plan which meant that within a few weeks we not only now have tenants but a guaranteed monthly income. Thank you Lauren, Paul and Danny - five-star service with a smile.

Reply from JLL Nine Elms: Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
hayley sampson Google

We recently purchased our new home through Mann. We were incredibly impressed with the service, professionalism, responsiveness and ownership of the transaction provided by Felicity and also her colleagues if she was unavailable for any reason. Could not fault them. Went above and beyond what you would expect from them and my only regret is that we didn't use them to sell our house as this process was already underway elsewhere.

Reply from JLL Nine Elms: Many thanks for your excellent comments and 5* review. Best wishes, Lucy, Customer Relations.
kash Chand Google

Our recent search for a suitable property for myself and my partner was proving a difficult task. We had already been badly let down by another estate agent. We came to Mann estate agents where we were helped by Danny and Paul. We were living in a hotel, having to eat takeaways as we had no kitchen to cook, so time was of the essence. We only had 6 days left in our hotel. Paul and Danny arranged us a viewing on a property that was suitable for our needs and worked really had to ensure all the paperwork was completed before our 6 days were up in the hotel accommodation. This company was nothing but professional and worked so hard to ensure we received our keys for the property within the 6 day time frame. I cannot praise them enough and would recommend this company to everyone. Many thanks for all of your help and hard work. We are extremely happy where we are living and you have a great, professional team. Thank you again. It’s very much appreciated for what you did for us. Kash & Laura

Reply from JLL Nine Elms: Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
Luke Shead Google

I have been working with Mann for last 2 months to sort out renting a flat on quite short notice and I have been very impressed with my experience. The agent that has been working with and helping me is Danny, who has been nothing but a pleasure to work with, this is my first time renting and on every step he has been quick, precise and informative about the process, which has helped the whole experience be much less daunting and anxiety ridden. I am excited to start renting soon and from my experience can only recommend this company.

Reply from JLL Nine Elms: Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
Timur Google

Great service with helping us securing the tenancy! Friendly and responsive staff

Reply from JLL Nine Elms: Dear Timur, Thank you for your 5 start rating. We'll make sure to share your kind words with the team! Thank you, JLL Nine Elms
Priyank Shah Google

The overall renting experience was outstanding. Most importantly, Izzie and Joanna made the whole process stress free when we were looking for an apartment in Central London. I would highly recommend engaging JLL (maybe ask for Izzie and/or Joanna) for your next home search...

Reply from JLL Nine Elms: Dear Priyank, Thank you for your 5 start review, it means a lot to us! Great to hear that Izzie and Joanna were a great help throughout the rental process and that you would recommend us to anyone looking to rent in the area. Thank you, JLL Nine Elms Team
Carlo Nasti Google

Both Jonny and I are delighted to work closely with the entire Lettings Team at JLL Nine Elms. We’ve relied heavily on Daniel Turners rental knowledge, professional approach and experience during the acquisition of 33 properties last year. He and his team have been unbelievably officiant, effective and a genuine pleasure to work with professionally. A huge thank you to Siobhan, Joanna and Henrietta for renting all of our apartments without fuss. Please do contact them if you have property to rent as you won’t be disappointed. We look forward to working with you again this summer! Carlo Nasti Director at Capital Homes International LLP

Reply from JLL Nine Elms: Dear Nasti, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Very pleased to hear that Dan and his team have been unbelievably officiant, effective and genuine. We'll make sure they'll receive this review and will get recognition they deserve for their hard work. Thank you, JLL
Damilare Banire Google

Fantastic service from both Joanna and Siobhan - would highly recommend.

Reply from JLL Nine Elms: Dear Damilare, We're very grateful for your review! Pleased to hear that Joanna and Siobhan did a fantastic job, we'll make sure to pass this on to them! Thank you, JLL Nine Elms Team
W Ben Google

Recently used JLL to rent an apartment. Highly recommend Izzie and the team at the Nine Elms office for any rentals. A fully professional service from a dedicated team who were invested in helping me find the right place. Izzie went above and beyond to ensure the process was smooth sailing. Extremely helpful throughout, and even after completion of signed contracts, was there to offer help and guidance. The whole experience was stress free and the easiest move I've made!

Reply from JLL Nine Elms: Hi there, We'd like to thank you for taking the time to write this review, it means a lot to us! We're delighted to hear that Izzie went above and beyond to ensure the smooth rental process. We'll make sure to pass your kind words on to her. Thank you, JLL Nine Elms Team

About JLL Nine Elms

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings

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