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JLL Nine Elms

Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11

Claimed branch
4.6 567 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Marianna Beltrami Google

I highly recommend Mann Countrywide. Had a great experience with Jazmyn and Lauren who made things easy and smooth and made the process a lot less stressful than what I imagined it would be! They managed to solve pressing issues swiftly and reliably. Thank you!

Reply from JLL Nine Elms: Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
Caralyn Stevens Google

We had been searching for accommodation for our daughter as she is starting her second year at Kent Uni. We had been let down with her original letting, and were worried it was a bit late but when we spoke to Lauren at Mann she assured us she would would do her best to help She certainly came up with the goods and this house share is even better than the original one So glad we contacted Mann and thanks again to Lauren

Reply from JLL Nine Elms: Hello Caralyn, Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
Kofi Akuffo Ogoe Google

Even though the process was numerous, each of them was for a good course. I was really enthused about the variety of options and how prospective tenant is allowed to make a choice. I would say that the team was always available to help. The level of professionalism is really good coupled with their prompt response to mails. Overall, it was and continues to be a great experience. Kofi Akuffo Ogoe 91Station Road West.

Reply from JLL Nine Elms: Thank you Kofi Akuffo Ogoe for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Alex Lawson Google

Chris came to view and value my home. I was struck by his attitude to customer service. I have worked across many fields and it is rare to see such excellent attention to detail and a forthright attitude. I highly commend him.

Reply from JLL Nine Elms: Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
Sarah Partridge Google

Paul, Lauren and Jazmyn have been amazing! They have all been available to support, they are knowledgable and patient! Nothing has been a problem. They respond immediately to any issues and have made my move very smooth running. Extremley highly recomended!

Reply from JLL Nine Elms: Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
Ebony Vidler Google

I’ve been using Mann for the lettings of my properties for 3 years now. Great service, always good communication. I have been dealing with Lauren recently who has been very proactive, going above and beyond to help when I’ve had a question. 5 stars

Reply from JLL Nine Elms: Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
harley clark Google

My parents were struggling to rent out their flat. When we contacted Mann they were very happy with the professional service as well as how caring the staff were. Big thank you to Jazmyn and Lauren for helping to sort out everything and taking the stress of their shoulders.

Reply from JLL Nine Elms: Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Andrew Wilson Google

We deal mostly with Paul, Lauren and Hayley at Mann Canterbury. We always find them all to be professional and helpful. As agents for our small flat in Canterbury they provide an excellent service for letting and managing the tenancy.

Reply from JLL Nine Elms: Andrew, thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Nnamdi Onyegu Google

Jazmyn was fantastic throughout the whole process. Me and my friend needed a house last minute, and she was very much on the ball. We would constantly come into the office and she always had a smile on her face ready to answer questions. She and the manager Paul, got us into a property within 3 working days. I would highly recommend them to anyone looking for a house in Canterbury.

Reply from JLL Nine Elms: Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Chris Walker Google

Manns Lettings were superb in helping get my property listed to rent and found a tenant for me within 1 week of it being live. As a first time landlord none of the other High Street estate agents even came close to how informative and helpful Manns were throughout the process. Big thanks to Paul and Lauren for making it an extremely painless process!

About JLL Nine Elms

JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings

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