JLL Nine Elms
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3.00 /5
Average service. They usually fix their screw-ups eventually.
3.00 /5
2.00 /5
Cannot get a reply via phone or email. Still chasing a deposit over a month after vacating the property.NegativeResponsiveness, Professionalism, Value
1.00 /5
I have found Marta Isabel Mora Saiz to be both unprofessional and rude as well as inappopriate.
1.00 /5
Poor property management team. Took 17 days to propose deductions on my deposit. They proposed and advised a deduction of close to £1,000 with misleading information.
1.00 /5
If you are a foreigner please note the following should you wish to rent a property from this company. They will happily take your money but there is no aftercare if problems arise once you’re in. My brother is suffering with a mouse in his flat for the last three weeks. He has sent evidence, photos, videos and tried all their suggestions to get rid of it but to no avail. He is deeply disturbed by its presence but is being threatened with no deposit return if he decides to leave instead of properly assisting him to get rid of the mouse.Hopefully they will offer a solution in response to this comment
1.00 /5
I'm deeply disappointed with JLL. I rented a property at Riverlight 3 through them a year ago and vacated it in September this year. However, it has been three months since I moved out, and my security deposit has not been returned. Despite numerous attempts to communicate, they have been evasive and uncooperative. Every time I manage to contact someone, they conveniently claim that the person I need to speak to is on vacation.The last time they promised to process the refund, they said they needed to confirm the amount with the landlord, and then they vanished once again without a response. If they continue to withhold my deposit, I will not hesitate to take legal action.
1.00 /5
The staff act in the first that they are very helpful and will help you in every thing! As soon as you pay, you will find yourself alone. No single help, delay answering messages and no response to any calls.
1.00 /5
1.00 /5
Horrible horrible agency. They are lazy and unresponsive. I wish I could give zero stars. Do NOT rent from this agency. Extremely unprofessional. Left emails that required urgent help for months then made up excuses on why they had not responded. Very difficult to communicate with. Tried to take deposit for little reasons. Do not trust this agency.NegativeResponsiveness, Quality, Professionalism, Value
Contact details
Sales Phone:
Sales Email:
Lettings Phone:
Lettings Email:
Opening hours
Monday-Friday: 09:00 - 18:00
Address
Unit C1, 4 Riverlight Quay, London, SW11 8DG, London, UK, SW11
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About
Website:
https://residential.jll.co.uk/JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.
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