Helpful, efficient, friendly and professional

JLL, and in particular Oliver and Daniel at Nine Elms branch, have been simply fantastic throughout the whole process of finding, negotiating, preparing and moving us into a great new flat. Moving can be stressful, so it makes all the difference to have an agent and agency that make the process as smooth as possible. Can't fault them really!

Top class service from 9 Elms. Yusuf only to happy to help when I have an issue to raise about my apartment. What a pleasure to deal with JLL

Very professinal agent, any problems we had were dealt with speed and efficiency.

Highly recommending JLL as a tenant - a very professional service and pleasant staff ready to assist promptly and effectively

A great company...the whole experience from the first e-mail to getting into the property was fantastic...want to thank personally Joanna, Indra and Yusuf from their Westferry Circus office for their great professionalism...We rented a great flat from distance (Sofia, Bulgaria) without needing to come to London in advance at all; meanwhile, the whole process was under control, very transparent and well-managed...I recommend strongly

This review is for our property manager Yusuf. He has earned this 5 star review basis the excellent service provided. All our queries and requirements have been managed extremely well. The emails and calls are answered promptly and quickly. The maintenance works are addressed to within the stipulated timelines. So far the experience has been great and we hope it stays as is. Will surely recommend JLL to all the prospective tenants. All the best Yusuf and keep on doing the good work.

I am very satisfied with the level of service provided and they give me peace of mind as a landlord.

JLL has provided me with exceptional customer service by managing difficult multi-agency issues around the intermittent heating system in my rented flat. Mara Marchesi from their property managment branch has been highly professional, curteous and diligent in resolving matters. Her communication was respectful, service-oriented and sophisticated at all times, and she was persistent and insistent with contractors when appopriate and necessary. I highly recommend renting/buying with JLL.

After 4 years of collaboration with the agency office as a tenant I could describe my experience as a very satisfying one. What really makes the difference is the personal relationship and the support and consideration that you can have from the allocated property manager in case. I have to say many thanks to Ziya Yusuf for making the whole process of my end of tenancy such a less stressful experience for me. Keeping me informed, replying promptly, answering all my queries and getting me finally to succeeding in getting back the whole guarantee at once with no problems. Thank you Ziya Yusuf so much for all your precious help and guidance. Greatly appreciated!

JLL is the best realtors on the market! I have been dealing with many unprofessional realtors in the past that just give you nightmares. With JLL it was a different story, especially having Yusuf as a property manager. Never any issues. Their professionalism and services are outstanding. Keep up the good work!