Don’t ever rent from JLL I have the worst renting experience and worst agent… I went on a vacation for 3 months, during these days they asked if they can bring people in for viewing and the day I’m back the door was locked (there are 2 locks on the door) as I am only given one key for one of the locks when I moved in. When I tried their emergency call for nearly 20times and no one picked up so what is the point of setting up an emergency call when no one picks up at 6:00pm, and you’ll have to panic that if there are no place to stay for the night. So, I ended up to pay myself for a one night stay elsewhere. And the next day I called from the moment the branch was opened. So people there still didn’t answer my call even it was working time and there’re finally someone picking up I say I need someone to open my door. Don’t know who picked up but it’s a she. She asked me with an attitude of don’t you got a key have you lost it?! I explained that my door was locked by your viewing agent with double lock having me only given one key to one lock and she suddenly changed her tone. And say someone going to come and open my door. This is just a total nightmare… I also paid my rent prior to the due date and have noticed them by email and they kept sending loads of email as warning that I should be paying rent. This is so annoying that I kept sending them emails saying I actually paid the rent a month ago and later on 2 weeks after someone finally replied. When I moved out they ask if I can provide every transaction for the bill instead of just providing the closed account statement. You’re just trying loads of way to disturb your customers? Right? If you rent from them you’ll have to spend more time communicating and dealing with loads of issue with them instead of a needed rest after work and that is not worth it! If there are -100 stars I would’ve given to them Waist of my time when renting with them not a well organized company at all