JLL Greenwich
22 College Approach, London, SE10 9HY, London, UK, SE10
Claimed branch
4.8
642 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Sales and Letting services
Excellent service from Alex @ JLL Greenwich who managed my sales and Whitney @ JLL Nine Elms who managed my letting – Like to say a big thank you to you both and your team for all your help and professionalism throughout the whole process.
As a landlord, JLL Greenwich started seeking for the right tenants once after the staff viewed my property. Though before I signed the agreement of their service, they had already led prospective tenants to view the property. They are responsive with my contacts and requests too.
I had a great experience when I was a tenant with JLL. Ms. Keely Wesley helped me with managing the concerns pertaining to the property and she was especially helpful for resolving a long-standing issue with one of the utility suppliers. Also a shout out to Sam Palmer for his assistance with acquiring the property. As a side note, I did have some concerns about the check-out report prepared during end-of-tenancy, just an honest feedback.
Reply from JLL Greenwich: Thank you so much, Shruti. We're delighted that Keely and Sam were able to support you so well throughout your tenancy and acquisition. They'll both be thrilled to hear this feedback. We also really appreciate your honest note about the check-out report, feedback like this helps us continuously improve our service. Thank you for taking the time to share your experience with us.
JLL Greenwich managed our renal flat and also handled the sale of it. From the property management side, Keely was quite efficient compared to the last management company we used. She was responsive and took care of things. But she it did usually take her a few days to return emails. I assume there were just too many properties to handle. As for the sale side, Michael and Sam were quick to take action to find alternate buyer when the first buyer fell through. I wish they could have recognized sooner the first buyer was stalling. Also, I wish the transition of the renter into the buyer could have been done more seamlessly so that there had been no loss of rental income. The renter could have stayed renting while buying the flat. A few loss opportunities but the overall process was satisfactory.
About JLL Greenwich
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Website: http://residential.jll.co.uk
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