Great experience with JLL compared to other agents in London. Hanan In particular was great , went out of her way and even sorted an issue for us over the weekend.

Rosie from JLL was professional in answering all our questions regarding to any of the issues, and stay responsive on helping us to advance the transaction through this pandemic time. Process slowed down mainly by the pandemic but overall the service was above satisfactionPositiveResponsiveness, Professionalism

Transparent, prompt and super friendly service. Lily and Beatrice were a delight to work with! They supported us from the moment we viewed our flat, to signing the agreement and beyond. I strongly recommend this agency!

I would like to thank you for your help in finding a flat to rent and moving in it. The service provided your agents was fantastic because they really care about meeting personal needs and in the same time they know all the procedures in depth and how to solve every issues with all parties. I’ve been kept updated regularly, advised with professionalism and provided with all possible assistance. The client service is impressive and I greatly recommend this agency.

I very much appreciate the friendly and efficient attitude of all staff I have encountered. It has been the third year that my flat is rented out through JLL. The service could, however, have been much better if assistance can be given to clients who are in need of furnishing tax return due to the rental income. As a client, I do not mind paying a reasonable fee for the completion of rental tax return to HMRC as the procedures are considered complicated. Anyway, JLL's service is strongly recommended.

JLL Team is very helpful searching tenant for us. we are landlord from oversea so sometime is bit difficult to communicate due to the timezone difference etc so far the service is pretty good. More caring and understanding the difficulties of oversea client would be better, eg. explaining contracts etc.

Very prompt and efficient service from the Finsbury Park JLL team. Rosie was always willing to provide solutions to any questions we had and this made the tenancy process quick and smooth.

It was closed when I went. I don’t think they have updated their Google page

Beware of the FAKE REVIEWS on this page. The company and its employees are modern day fraudsters, who have a system set up where the tenants always end up getting scammed one way or another. They force you to pay £400+ for 'professional cleaning service' when moving out of the property despite the property being left cleaner than when you moved in. Be prepared for the checking-out inventory where the check-out clerk comes to inspect the property like a CSI investigator at a murder scene. It took them 4+ months before we got our deposit back. It is absolutely diabolical how they treat tenants when exiting the property. It is because of agents like them the rental prices in the area are extortionate.

Review at move out: Sadly, I find myself having to return to what was earlier a good review for this company. However, having moved out 10 days ago and been totally ignored ever since, with no sign of our deposit, I am revising my review to reflect this. The below remains true, it's just a shame this service doesn't exist elsewhere in the company. We have been attempting to contact JLL throughout the time post move-out, yet we have been totally ignored. I now find myself in a position of financial difficulty if this deposit isn't returned within a reasonable time. We cleaned the apartment and left it in very good order, yet feel we are currently being taken for a ride through hell dealing with this company. Hanan remains excellent, and has replied to the email I sent to her, although she couldn't handle my request and forwarded it for me. The rest continue to ignore. Awful. First review (at move-in): Absolutely fantastic service from Hanan & Alessandra. Fantastic customer service, support and very personable people.