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JLL City of London

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Claimed branch
4.7 421 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

MingYi Chou Google

It's the best choice if you'd like to find lettings in London, JLL is a professional estate agency, esp thanks to my agent Amelia Hoskin, she patiently introduce every details of the property, negotiating with the landlord as well. 5 Stars highly rank!

Reply from JLL City of London: Dear Ming Yi, Thank you for sharing your experience with us. We work very hard to deliver best service so we're thrilled to see that this reflected on your experience, we'll make sure Amelia will get the recognition she deserves. Thank you, JLL City Team
azzurra smerilli Google

Very helpful estate agency, fast problem solving in every occasion. Very satisfed

Reply from JLL City of London: Thank you for the feedback.
Gillian White Google

Houseman Properties are always very easy to deal with and I am instructed by Houseman because I know they will be there to to help rather than hinder the process and help make it less stressful for everyone involved

Reply from JLL City of London: Coming from a solicitor that is absolutely awesome thank you so much Gillian. It’s always a pleasure to work with you.
Severino Salenga Google

Raphael and Emma Phillips are both very efficient and professional, thank you very much for accepting us, we’re both enjoying the place, the flat of course, it’s very quiet here unlike the previous flat.

Reply from JLL City of London: Thank you for your review. You have been a pleasure to deal with we wish you happiness in your new home.
Zoe Gore Google

Working with Raphael and his team was an easy rolling process, it made our buying experience flow easily (especially in a pandemic!) Raphael was constantly on hand to reassure and make the process as plain sailing as can be. He was approachable, knowledgeable & helpful where ever he could. We wouldn’t hesitate to use him again with any sale! Many Thanks Raphael!

Reply from JLL City of London: Thank you for the excellent review you were a pleasure to work with Emma and I both wish you happiness in your new home.
Kim Miller Google

Raphael was extremely efficient and reliable. He was quick to respond and quickly and easily got out property on the market - even in lockdown. We sold the house within days of it being on the market. Easy, no fuss service. Raphael and Emma are genuine and kind and truly want the best for their clients. Thank you for making it easy.

Reply from JLL City of London: Thank you so much for the five star review you have been a pleasure to deal with I wish you and your family the very best.
Andrew Black Google

Dear Raphael & Emma, Houseman Homes I’ve known you both for several years and we’ve worked together on many occasions which I thank you for. In this time, you’ve sold mums house and this time round a house on behalf of my mother-in-law. 2020 was a challenge for many and during lockdown we had to move Lauren’s nan into full time care. It was a real tough time for all. We put Daphne’s house on the market to afford the full-time care and she unfortunately passed away. 93 years old and I’m pretty sure she wanted to kick my arse. You guys were absolutely first class. From advising us all on not taking certain offers, advising buyers on future planning permission to avoid time wasters, and handling the family during their loss. All of this as well as keeping the buyers informed throughout the probate. Thank you both for this above and beyond service. For taking care of the family home in a professional and personal way, achieving a fantastic price and looking after everyone. You guys were immense. Thank you! All the best Andrew Black

Reply from JLL City of London: Thank you for the great review. It was a pleasure to work with you and your family. We wish you all the best for the future.
Michela Bertrand Google

Professional company, the most reliable I ever had in London. I rented through them for 2 years, and every time I had a problem they promptly took care of it. Always available and very precise, I highly recommend them!

Reply from JLL City of London: Thank you for the feedback you’ve been an excellent tenant we will miss you. Emma and I wish you peace and happiness in your new home.
Keith Russell Google

Would highly recommend this company. Both Emma & Raphael are always available to help, especially with all the new and latest rules and regulations necessary to rent property. Excellent all round service.

Reply from JLL City of London: Thank you so much for the excellent review it is a pleasure working with you.
Greg Mair Google

Emma and Raphael have both been so helpful and professional. Would definitely recommend this agents to anyone looking to rent a property.

Reply from JLL City of London: Thank you for the review we wish you happiness in your new home. You have been a pleasure to deal with.

About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Royal Institution of Chartered Surveyors

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