JOANNA LUDLOW had a very unfortunate experience with this agent in the Canary Wharf office. I was taken aback with her attitude and aggressiveness as I would expect that working in the industry she would be well trained in handling such common matters. I was leaving the property managed by JLL after 6 years of being a stellar tenant. The new property I secured became available after 4 days from when my tenancy was ending. She called me and went off that my behaviour was unacceptable (?!) who did I think I was to demand (apparently) to stay more days even though I explained calmly that I’m not doing this on purpose it is a chain of events that was not within my control. She continued being aggressive and asked her to please stop harassing me as this way she’s pushing me to be homeless for 4 days which I don’t believe she wants and instead let’s work peacefully to a solution. She called me crazy and banged down the phone. She then emailed me saying as discussed please be out by the date of your contract. Thankfully a sane colleague of hers intervened, said it’s not a problem at all, it just meant that I would have to take care of the professional cleaning as the new tenant would be moving in one day after I would be moving out, which I agreed to do. How simple was that? I will never understand why instead of choosing to find a solution she chose to berate me, it stayed with me but I then realised that this is not a reflection of who I am but who she is. Above all we should be human!
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE, London, UK, E14
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http://residential.jll.co.uk/Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business – which ensures we are always fully informed – and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
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