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JLL Canary Wharf

A selection of reviews/testimonials by highest rating
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1.00 /5

Second year renting from JLL. Vey disappointed this time. After terminating our most recent tenancy with JLL, we have been treated very poorly, unprofessional and unfair! Despite the fact that all the sufficient and strong evidence has been presented (including third party evidence), the property manager Olga still acts/talks like we are the wrongdoing party. Also, what she said over time is actually contridicted to the previous statements and JLL policy. We have been treated like criminal whereas we are indeed the innocent party. We are actively seeking for collabration and positive communication, being patient and nice in dealing with the deposit conflict. However, we have not got anything in return apart from being blamed for something that is not our fault at all. We are looking into stronger approach now, and considering legal proceeding. Being nice and kind does not mean that we can be easily bullied! Overall, I just feel a significant lack of professionalism from JLL. Realistically, it is JLL's responsibility to verify and check on the information of the photos we sent during move-in and inform the landlord of any discrepancies since the information is already on JLL's record in the first place, now we are questioning the nature if JLL has really supplied this information to the landlord just to avoid any liabilities.

Reply from agent

Dear Jiayi, We are sorry to read your comments here. We are looking in to the issues you have mentioned above, but if you have any questions or concerns please do not hesitate to get in touch on Joana.Ferreira@eu.jll.com. Thank you, Joana Ferreira Property Management Team Leader

Contact details
Sales Phone:

020 7715 9700

Sales Email:

Mark.Montes@eu.jll.com

Lettings Phone:

020 7715 9700

Lettings Email:

Lauren.Hatcliff@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 16:00
Address

11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE, London, UK, E14

Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business – which ensures we are always fully informed – and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available