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JLL Canary Wharf

A selection of reviews/testimonials by highest rating
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1.00 /5

Whilst the letting agents are friendly and responsive, the property management team are not. As soon as we secured our tenancy agreement we were rushed out the door and left with a plethora of maintenance and health + safety issues with the apartment we were renting, which were either verbally promised to be fixed before our arrival or were deliberately hidden from us when we viewed the property (including but not limited to; a broken window, broken faucets, stained carpets + furnishings, electrical hazards). We received very little assistance from JLL and the help we did get was extremely limited and delayed, with much obfuscation on the part of the overseas landlords. It is quite clear that JLL as a company does not care about it's tenants as much as it does its investors, so despite the friendliness of one or two members of staff (which is part of their job, and not something requiring praise), I cannot recommend renting from this agency. Overall, our treatment bordered on being intentionally deceitful and I would advise anybody thinking of renting from them to make sure they know exactly what they're getting into and who they're going to be dealing with.NegativeResponsiveness, Value

Reply from agent

Dear John, I am really sorry to read your comments here and would like to look into the issues you have mentioned above and help to resolve it. Can you please get in touch with me on Kathrine.Popiol@eu.jll.com so we can discuss this further? Many thanks, Kathrine Popiol Team Leader

Contact details
Sales Phone:

020 7715 9700

Sales Email:

Mark.Montes@eu.jll.com

Lettings Phone:

020 7715 9700

Lettings Email:

Lauren.Hatcliff@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 16:00
Address

11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE, London, UK, E14

Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business – which ensures we are always fully informed – and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available