We went to live to Harlesden, in the High Street, and before moving in we asked about the area and levels of noise. They said it wasn't noisy. When we moved in this house in particular, we realised it had no sound insulation and you could hear the noise from the street until late hours at night (2am, 3am, 4am, ...). When we reported it, the agency neither landlord felt accountable for it, and we still had nearly a year of tenancy left, making it very difficult to sleep at night. Moreover, at the end of the tenancy we were taken a good part of our deposit. As a tenant I will not go back to any of their properties but hope some of these issues can be resolved soon. Apart from this, the staff has been responsive and friendly.