Hi, I had a very upsetting experience yesterday with one of the agents called Angelo Matraxia. I was booked for a viewing in Crouch End, so I asked to leave early at work to be able to make it on time. I also had to pay for a taxi, because I hate to be late, I think it is such a disrespectful thing to do. I received a message from the agent 15 minutes before the viewing, he was just double checking that I was still up for that viewing, I replied "yes, I am on my way". I arrived at the property right on time and waited there for 45 minutes. During that time I messaged him once and called him twice. I never heard back from him. Really wasted my afternoon and evening and also had to ask for a favor at work. Sorry but it is not acceptable. Funny that the name of the company is called Reliable.