I am incredibly frustrated with my experience with this agency. I had a scheduled meeting confirmed with Martin, which was supported by both an email confirmation and a separate confirmation from my assistant. Despite having these confirmations, Martin never showed up. No call, no email, and no explanation. It is clear that this agency considers their own time to be far more valuable than that of their clients. If they cannot manage a simple scheduled meeting, I have no confidence in their ability to provide professional services. I strongly do not recommend this agency to anyone looking for reliability. Save yourself the headache and go elsewhere.
Reply from Drivers and Norris: Hi Valentin, thank you for taking the time to share your feedback. We sincerely apologise for the missed meeting with Martin. This is not the standard of service we hold ourselves to and we completely understand your frustration. We would love the opportunity to make this right. Please reach out to us directly at info@drivers.co.uk so we can address this properly. We hope to restore your confidence in us.
