I had the best experience with them in 6 year of letting properties agents. When I moved in, there were some issues with the heating, and while they were finding a solution, brought temporary heaters. They are always there when you need them, quick email respond, efficient and caring. The return of the deposit was straight forward and without problems.
Reply from Base Property Specialists: Hi Maria- many thanks for taking the time to post this- always delighted to hear from another very happy Tenant!