I was a landlord with the Wigan office for many years, but after Shaun Farrar—who also owns the Liverpool and Bolton branches—took over, the service significantly declined. Important matters like gas certificates were missed, and there were several other issues. The office became poorly managed, and even the Operations Director admitted that the Branch Manager, Rebecca, wasn’t delivering the level of service expected. After raising my concerns and pointing out their mistakes, they were clearly unhappy and chose to terminate my agreement. Based on my experience, I wouldn’t recommend them to any landlord looking for reliable property management.
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ, North West, UK, L12
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