Worst agency ever. When you leave they say you never cleaned it and a tiny mark on the wall requires a whole flat re paint apparantly and they take £800 for this. They never fixed the problems we had at the flat either and also fire and safety regs were definitely not met with regards to fire escapes. And other regulations. Dont care about the people just the money

I won't be doing any buisness with them,they have just taken over frankeys & I have 3 property's that I rent out,they knew who I was & the property's I hold but had lost the tenants credit reference & back ground info & want to charge £160 to renew a contract,keep away & try Colonia estate agents,they couldn't help me enough & didn't want to rip me off like Mundys for the renewal of a contract that they allready hold with the removal of a partners name,looks like I'm not the only 1 judging by the reviews on here

Would of been 0 star if I could of gave nothing - I used them to fully manage my house rental (wasn’t cheap) but we made it clear we would always be moving back into the property as it was our family home and wanted it looking after, what we got couldn’t of been further from that and they were absolutely not interested in anything unless it was in relation to them making £££, what we moved back into was like squatters had been there (they hadn’t) and even then mundys maintained it was ‘minor issues’ wouldn’t touch them with a barge pole knowing what I know now, use at your own peril.

Worst estate agents I've ever ever had to deal with. There money grabbing, rude and lie through there teeth. I would strongly advise that you avoid these at all cost!! Before you make a big mistake and regret it like many before you!

The agent does not appreciate the tenants and will always ask for rent increment over the time. Beside this, they are not competent agent and always delaying the maintenance issues. Lastly, they probably will overcharged you and the DPS will not protect your right as tenant. There might be better agent outside there than Mundys

Particularly unsatisfactory experience with Mundy's Lettings. I have been chasing multiple times over the last few weeks, after guarantees from members of staff that a request will be 'sorted in the next few of days and we will let you know'. This same message has been given to me for the last 2 weeks. If a request will take longer that a few days, then honesty is the best policy, but I have not experienced this in Mundy's case

Pile of shite