Treat tenants appallingly!! Once they have received their monies they wipe their hands of all responsibility and withhold deposits with no grounds/reason/right to do so! Now having to deal directly with Deposit protection management to get my deposit back from Mundys that rightfully belong to me

Total lack of customer service , Poor communication, rude staff, inefficient service. i had 3 issues during tenancy, 1st one was a water pressure issue, despite chasing nothing happened, in the end they just offered me the landlords number to deal direct! great management , 2nd time i rang to say there was a beeping noise that was going off every minute, the guy came ion a routine inspection and his answer was it is one of your sons toys that has been left on!!! 3 whole months later with that bleep going off every minute, it turned out it was a c02 alarm that was under the floorboards in one of the bedrooms, thankfully it was just a battery that was low rather than a problem , then at end of tenancy we both signed end of tenancy sheet, they then added on a charge a week after and i was told by the arrogant assistant manager (he didnt have the luxury of having the inventory during inspection) LUXURY!! surely you would turn up equipped to do the job rather than rush in and out and then add items after both signed.

Give up now with this lettings agency. Just are not prepared to accommodate me with not living in the Lincoln area and travelling a long distance by public transport. They gave me a 3,45pm appointment and said I could wait in the pub for 45mins as I said I would get there for 2pm! Then when I rang again just now re next week they said the property would most likely go before the end of next week as the tenants could not do Monday or Tuesday and all they had was Wednesday which I could not do. Refused to let me do Thursday. I've had problems with the weekend staff in the past. I tend to agree with the negative reviews of this establishment now. Let's see if it does go as they predict! When people are coming from a distance they should accommodate them better with the tenants surely. I was not aware Mundys were clairvoyants who can predict who the landlord is going to choose and insinuate IT WILL GO IMMEDIATELY. Its laughable.

Very.poor Not only did they generate NO viewings after all the usual promises...in all the time it was marketed with them I didnt recieve ANY phone calls or emails to advice of any interest or marketing strategy VERY DISAPPOINTING

Rented through Mundy's over the last year. Began the tenancy with no central heating or hot water and told to 'fix it ourselves'. Ended the tenancy with difficulty due to extremely poor communication causing undue stress. Find another agent.

Agent told me, that the house I was about to buy has no dump issue. Sadly I believed. Huge mistake to trust them 😕. They must have known, yet chose not to inform me. I felt really disappointed. …

They did not show up to an arranged viewing. I called and asked if the estate agent was coming, I was told to try and ring the door bell they may be in there already. The tenent answered the door and showed us around. The tenent said the same thing happened to them. I haven't heared anything from Mundys since.

Requested a valuation online. Web messaging system acknowledged request but had no contact either by phone or email.

From start to finish communication was poor. Their choice of reference company were inept, Mundys staff making assurances then going back on their word. I'll never suggest anyone touches them for rental or sales. A total shower.

No people skills what so ever