Would of been 0 star if I could of gave nothing - I used them to fully manage my house rental (wasn’t cheap) but we made it clear we would always be moving back into the property as it was our family home and wanted it looking after, what we got couldn’t of been further from that and they were absolutely not interested in anything unless it was in relation to them making £££, what we moved back into was like squatters had been there (they hadn’t) and even then mundys maintained it was ‘minor issues’ wouldn’t touch them with a barge pole knowing what I know now, use at your own peril.