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Reliance Properties

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
25.03.2016
If I could give -5 I would

Honestly, I rented with this company last year and if I had been living on my own I would have got rid of it from the get go. On viewing the guy who owned the place was pushy and definitely gave off he impression that he believed to be bigger than he was. They lost 2 of my application forms and were hounding me to sign a contract without a guarantor check despite this being a requirement in their written application. As soon as they got my money, they were rude and I had more than one rather rude phone calls on both behalf because they could tell their elbow from an orofice that I shall not mention or this comment may not be posted. The house itself was unreasonably unsafe, with loose potentially live wiring in the outside walls and in one area of inside of the house, a fire exit that did not open and multiple sockets that needed replacing. They took an unreasonable amount of time to relay things to the landlord, something that meant that if we did not have the landlords number we would've been stumped. Not only that, it was dirty with the kitchen cupboards sticky and the 'cream' carpets turning were more of a coffee colour. Despite us askin on viewing for multiple things to be done prior to moving in nothing was completed. On moving out they tried to claim that we had to pay for cleaning despite the fact that it was in a better state when we left than when we moved in. They also tried to charge one of us for marks in the carpets that were there on pictures we took on initial viewing over a year before. It took multiple complaints regarding the professionalism of the company and a threat of a complaint to the ombudsman that responded with a complaint; this would've been difficult seeing as they were not registered with the ombudsman scheme until the March AFTER we moved in the house (we moved into the house in August). Also when asked who their registered body were and the property advisor did not know I asked if they were registered with the ombudsman and how long for their youngest member took it upon himself to inform me of how many propertied they had so what did I think? I had to inform them that seeing as they have been practicing within this amount for years they should've registered prior to March this year. They are a bunch of incompetent, bigoted and unprofessional that work there and honestly if you value your money and your sanity I would not recommend even setting foot in the Narborough Road region, never mind through the from door.

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52 Narborough Road, Leicester, Leicestershire, LE3 0BR, Midlands, UK

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