A selection of reviews, highest rated first. Not every review may be shown.
Great service & follow up
I was searching for a rental property when I came across Dammy Alonge from Martin & Co Leeds City. His professional behavior, prompt replies, and diligent follow-up were outstanding. He is very caring and ensures I am confident in my decisions. I believe I will enjoy working with him until I settle into my new accommodation.
Reply from Martin & Co Leeds City: Dear Ali, Thank you so much for your kind words and stellar review. We are thrilled to hear about your positive experience with Dammy. Our team at Martin & Co Leeds City is committed to delivering exceptional service, and we're glad Dammy has exemplified that for you. We look forward to supporting you throughout your tenancy. Welcome to your new home. Best wishes Elizabeth
Renewal feedback
I have been patiently waiting for a tenancy renewal but wasn't sure how long it was going to take. I contacted Martin Co and Haf answered. I knew of him through word of mouth on how good he is at getting things done.
I asked for a renewal as my property manager wasn't available at the time and he managed to get it all done within the hour or me ringing whereas previously I had waited a month. So from my single experience with Haf I can understand why people said he's good to have.
Cheers Haf
Reply from Martin & Co Leeds City: Hello George, Thank you for your wonderful review and for highlighting Haf's exceptional service. We're thrilled to hear that he was able to expedite your tenancy renewal efficiently. Our team is committed to responsive and effective communication, ensuring our clients' needs are met promptly. We look forward to continuing to provide you with the highest level of service. Best regards, Elizabeth
Great communication & service
Thanks to HAF who handled all of our issues very quickly with no need of chasing. Whenever I logged an issue, almost all the time, the next day the maintenance was booked. Whenever we had a different problem, Haf was there to solve it. Above expectations, honestly.
Reply from Martin & Co Leeds City: Dear Okan, We're elated to hear about your positive experience with HAF and our team's swift response to your needs. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. Thank you for your trust and wonderful review. Warm regards, Elizabeth
Fantastic agent
Scott Sharp the letting agent was very professional and super knowledgeable - we were very impressed
Reply from Martin & Co Leeds City: Dear Jane, Thank you so much for your kind words and the five-star review. We're thrilled to hear about your positive experience with Scott. Our team strives to provide professional and knowledgeable service, and we're delighted that this was reflected during your letting process. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Best regards Elizabeth
Fantastic Service
I have been using Martin & Co for a number of years to manage my rental apartment in Leeds city. I had a water leak which caused extensive damage to the apartment as well as other areas of the building. Sue Wilson came to my rescue on a late Friday afternoon and went beyond my expectations in getting a plumber to sort things out as well as to reassure me things were in hand. Her follow up has been timely and professional and I am not sure what I would have done without her. I cant recommend her and her team enough.
Reply from Martin & Co Leeds City: Dear Russell, thank you for your kind review. We are pleased Sue was able to come to the rescue. It was a pleasure to help and we appreciate your business. Best wishes Elizabeth
Hafeez
I had a power cut in my property and I called Martin and co for this issue, thank god that Hafeez was the person who replied!! I don’t think anyone would take it that seriously and try his best to solve this problem, update me with everything and being patient.
Reply from Martin & Co Leeds City: Dear Malk, Thank you so much for your kind words and 5-star review. We're thrilled to hear about your positive experience with Hafeez. Our team is dedicated to providing prompt, thorough service, and it's wonderful to know that our efforts resonate with you. Your satisfaction is our top priority. Best wishes Elizabeth
Hafeez Saeed
Hi all
I would like to leave a review on my experience with Martin and co Leeds. Hafeez Saeed has only been in charge of my case for less than 12 months and the knowledge and help he has offered is second to none. He has gone above and beyond of what I initially expected and for this I am truly grateful. What a excellent company this is all the staff are brilliant and I will recommend these to anyone.
Yours sincerely
Richard Sidaway
Reply from Martin & Co Leeds City: Dear Richard, We're thrilled to hear about your outstanding experience with Hafeez and our team. Your glowing feedback is greatly appreciated. Thank you for trusting Martin & Co Leeds, and we look forward to assisting you in the future. Warm regards, Elizabeth and the Martin & Co Leeds Team.
I've just bought my first property through martin & co and Nadeem and Kate couldn't have been more helpful and kind. As a first time buyer the process has been very new to me but they have not only been incredibly efficient and …
Reply from Martin & Co Leeds City: Thank you for your kind words and high recommendation. We understand being a first time buyer can be quite daunting and it's great Nadeem and Kate were helpful and kind as well as being able to give sound advice. We hope you enjoy your … More
Review for Sue
Just wanted to shoutout Sue who has been fantastic since making contact with me. I live in a property that had flooded and our previous letting agents were less than helpful. I was left with no flooring and stains all over the walls and ceilings due to the flood - this continued for three months. Fortunately, my landlord moved us to Martin & Co and in the short time since we started with them, we now finally have dates for decorating and flooring to be put in. The empathy and dedication shown by Sue to get this sorted quickly has been so reassuring and meaningful after what has been a dire few months. Thanks again Sue and the extended team.
Reply from Martin & Co Leeds City: Dear Joe, Thank you for your glowing review and five-star rating. We're thrilled to hear about your positive experience with Sue and our team at Martin & Co. It's our top priority to swiftly address our tenants' concerns and restore comfort to their homes. We're glad to have made a difference during a stressful time and look forward to continuing to serve you with care. Best wishes Elizabeth
Thank you HAF
Haf has been very polite and professional in handling our queries and assisting us as and when needed. Thank you HAF for helping us in our renewal of contract seamlessly and ensuring your availability all the time.
Reply from Martin & Co Leeds City: Dear Vikas, Thank you for your glowing review. It's gratifying to hear that Haf's professionalism and dedication made your contract renewal smooth. We're always here to support you and appreciate your recognition. Looking forward to serving you in the future! Best wishes, Elizabeth
Sue Wilson
