Sue really helped me and put my mind at ease after a miscommunication over my rent increase. The original agent I spoke to offered me an increase amount and then came back to me with an ven larger asronimical rent increase. She had no empathy or desire to look into the issue for me. However, Sue picked up my concern and took ownership even though it wasn’t her case. She was kind, empathetic, reassuring and went the extra mile for me. She clearly cares. Sue is amazing at service recovery and my faith and trust in Martin and co remains as good as always now.
I and my partner recently moved into our home and we’ve been impressed with how well organised and supportive the team has been. We also met with our property manager Hafeez, who is very friendly and helpful in making our moving in hassle free. Thanks and keep up the good work!
I would like to thank Ms Jessica Bradly for all her support during the process. She answered all my enquiries efficiently either face to face or by emails.
Sue has been extremely helpful and made us feel comfortable at our new house.
I had an amazing experience with Martin & Co. during my letting process. Their exceptional service made everything incredibly easy and stress-free. Josh was not only knowledgeable about the process but also incredibly friendly and approachable. He swiftly addressed all my queries and ensured a smooth experience.
He kept me updated regularly and it was a relatively straight forward process.
the agents were nice,professional and helpful. also they helped me out with my old agent by making my move in to my new apartment faster and easier. and they gave me a sweet welcome box which is the first time an agent gives me.
Sue at Martin and co has been amazing in helping me move I couldn't have done it without her The team has been fantastic Thank you all
Sue handled the issue with the oven socket and burner connection exceptionally well. She quickly arranged for an electrician, which ensured everything was resolved without delays. I’m grateful for her prompt support and professionalism.
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ, Yorkshire, UK, LS1
Website:
http://www.martinco.comMartin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.