The agent who viewed the property after my son and and I thoroughly cleaned the flat at blue hill lane in Leeds just before leaving a 5 year tenancy has told me today 11 Sept that the flat was very clean when he viewed after we left. My son had been an exemplary tenant. Paid his rent no problem for the full five years. He was a model tenant! Now they want £85 for a 'light clean' out of the deposit. (A LIGHT CLEAN 😂). The flat needs full decoration before someone moves in. ( in my opinion ). Although I have been informed that the new tenant will decorate it for them. (Bonus for the landlord). Rather than thanking my son for being a good tenant of 5 years. NO NOTHING LIKE THAT! It's Money on their mind. Shame on them. Was it worth £85. Arbitration will no doubt view our evidence and not allow this poor choice to try and squeeze a little more money from my son. That's why the rental sector needs that regulation because some humans do not know how to behave. I don't rate the way that you have finished the tenancy. It is an insult. You had an opportunity to say thanks for his tenancy and wish him well. You didn't. You'd rather try get £85 for a light clean. What is a light clean? A huff and rub with a shirt sleeve? When we already cleaned the flat through. 🙄 Update: It seems that this may be the landlord at work and not Martin and Co. And I will contact Martin and Co to ask for support for the case of Arbitration at the DPS. UPDATE: 18/10/2024 The DBS awarded my son all his deposit monies back plus interest. Martin and Co DID support my son in saying the flat was clean. I have upgraded the stars rating to 5. As they handled my dissatisfaction and supported the truth. To the former landlord, shame on you. You greedy ****! To others when leaving a property. Clean up, take photos and video. 😀

Thanks so much Haf!

Haf has really helped us over the past few years when renting a property. He’s always very quick to respond to issues or requests. Thanks so much!

Exceptional service in addressing concerns - Hafeez

I would like to express my gratitude for the assistance I received from Hafeez. After experiencing a long delay caused by other agents, I was relieved to have Hafeez take responsibility for resolving the issues I faced. His assistance was invaluable, and I genuinely appreciate his professionalism. Hafeez was extraordinary in his approach and remarkably quick to address and resolve the issues. His professionalism and attentiveness really made a difference, and I am very happy with the outcome. He was always friendly and showed a good understanding of my concerns as a tenant. Thank you very much Hafeez!

Hafeez - Very Helpful

Very helpful, quick and easy to communicate with!

Back in 2018 we signed for a property in Rothwell. We had delt with Sue. She was amazing in getting a hassle free tenancy signed for and moved in quickly. During our later months before ending our tenancy, we delt with Haf, absolute cracking agent! If you had a problem, he could and can get it sorted for you! We've since moved out (2023-24) through no fault of the agency or the landlord. We have moved into social housing. Our time has come to an end with Martin & Co. But I'd never hesitate to use their services again! 10 out 10... for service and care. 5* Rating for the agency overall!

Sue has been responsible for the management of my apartment for several years now. I am happy to say that she does a great job for me, she is always professional, friendly and helpful, I am very satisfied with the service I get from Martin & Co. Highly recommended. Paul

Sue who looks after our portfolio at Martin and Co is the person you need looking after your properties! We are always well informed / kept up to date on the properties both while tenanted and in between tenancies. Sue takes care of everything for us giving us time to focus on other projects which is a massive help! She is full of knowledge, always polite and our tenants always seem to have a good relationship with her too! Any landlords looking for a hassle free service I couldn’t recommend sue and the team enough!

A special mention to Hafeez Saeed, Portfolio Manager at Martin & Co Leeds City for going above and beyond to help me resolve a maintenance issue relating to a faulty light switch at the property I am currently staying at. He was prompt, courteous, and highly professional in ensuring my complaint was resolved as quickly as possible and to a high standard, as it could have been costly on my part if not resolved in such a manner.

Kate and Nadeem at Martin and Co recently handled the sale of our flat in Brewery Wharf, and they did an absolutely fantastic job! Kate particularly worked so hard to make sure our sale went through, and did a brilliant job of managing all the other agents / solicitors in our long and very complicated chain. It was really helpful working with an agent who knows Brewery Wharf so well as she knew all the ins and outs of the rules around leasehold sales. Would 10/10 recommend!

Reece, A Dedicated Professional Who Goes the Extra Mile I recently had the pleasure of working with Reece from Martin & Co, and I can't speak highly enough of his exceptional service. Reece was instrumental in guiding me through the entire application process, especially considering the nuances of my self-employment status. His understanding and expertise were evident as he navigated the complexities associated with my self-employed status, ensuring a seamless application process. Reece's guidance and patience were invaluable, making what could have been a challenging process remarkably smooth. Moreover, Reece's commitment to finding a suitable, safe, and comfortable apartment for me and my son was unwavering. His dedication to his clients' needs is truly commendable. I wholeheartedly recommend Reece for his professionalism, dedication, and genuine care for his clients. He goes above and beyond to provide outstanding service, making the entire experience stress-free and rewarding. Thank you, Reece, for your invaluable assistance. Your support throughout the application process was truly appreciated and made all the difference in securing my new home. I'm now unpacking my belongings and setting up a new fresh start in my life 😀