Rello handled the administration of our recent house sale and purchase on behalf of our Estate Agent. It wasn't the easiest sale and purchase by any means and yet Emma was so efficient at chasing everyone and keeping us informed with up to date information, to try to alleviate our stress. We eventually got over the line and have now moved and we can only praise Emma and her team for their efficiency. Thanks so much Emma. Highly recommended.

Claire at Rello was amazing, she was so helpful and kept me reassured and calm at a very stressful time. Would highly recommend.

Abu was incredibly friendly and helpful. I wasn’t sure about a few things, and he took the time to talk me through everything clearly. He explained it all in a way that made it easy to understand, and I left feeling much more confident. If I could give more stars I would

Always had great experiences with Propertymark. I was assisted by Sharan Panesar recently, in getting our memberships arranged. She has been so efficient, helpful, friendly and professional. Wonderful customer service from Sharan, who is a credit to the company.

People always seem to leave reviews when something has been negative, but seldom when it goes well... and it's always a fabulous service from Lisa Barber. She is a fountain of knowledge and spends so much time answering all my questions and …

I had a great experience today with Anais Green and the Member Helpline Team. Anais was very helpful, answered my questions clearly, and made sure I had all the information I needed. Really appreciated the support — thank you!

Luisa Martins was very helpful when I called for clarity on a Renters Rights Act question. She called me back within the hour as promised having checked with the appropriate team. Good service.

I spoke with Ripon today regarding the Propertymark Commercial qualification, and he was exceptionally helpful from start to finish. He explained everything clearly, walked me through the updated qualification structure, confirmed my exemptions, and made the whole process extremely simple and stress-free. His communication was concise, professional, and genuinely supportive — exactly what you want when navigating something as confusing as qualification registration. Thank you, Ripon. Brilliant service and highly recommended.

Recently signed up had lots of questions and wasn't sure how to navigate the website and Kane Gayle (Account Executive) was excellent. Always responded to the emails/calls and gave great assistance. Excellent service!!

Sharan Panesar was really helpful in getting me signed up as a member and enrolled in my qualification. She made the whole process easy and straightforward, and I really appreciated her support.