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Dexters

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I engaged Dexters 9 years ago to manage my property while I was abroad. The service provided has been consistently ahead of the curve specifically with reference to my key requirements of property maintenance and letting. Each lease agreement seamlessly dovetails with the next as a result of their focus and forward planning. Kayleigh McHugh is currently managing the transition on completion of a 3 year lease giving me confidence that Dexters will yet again deliver the optimum outcome for me.

Reply from agent

Dear Michael, Thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

4.00 /5

Dexters have been managing my house in Kingston since I started to work overseas in 2008. I've been very pleased with the service they provide. I get 6 monthly inspections of the house, in copious detail, and regular updates on any outstanding issues. I've only had one change of tenant in all that time and it was handled quickly and efficiently. The managers I've worked with, including particularly my current manager, Kayleigh McHugh, have been friendly and efficient, very easy to contact and work with and quick to deal with any outstanding issues. I'm happy to recommend Dexters to any prospective landlords.

Reply from agent

Dear John, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

4.00 /5

I am writing to thank Paul Ford for managaing our property. We live overseas and Paul has always been communicating with us efficiently. He is always available to help and we are grateful for his hard work and would recommend him to anyone.

Reply from agent

Dear Jacqueline, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

4.00 /5

Very kind and informative estate agent, Tom Lelyveld, made the house tour easy for us all.

Reply from agent

Dear Alfie, Thank you very much for putting aside the time to post a review regarding your informative experience with Tom at our Kingston office. We welcome all feedback and of course would be delighted to be of service to you, should you need us in the future. Kind Regards, Mollie De-la-haye Customer Relations Team

4.00 /5

Tom showed us round a property today and was prompt to meet is and very friendly! Answered all questions and was very helpful

Reply from agent

Dear Grace, We appreciate you taking the time to submit your review regarding the service you received from Tom at our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

4.00 /5

We bought our new property and let our old through Dexters Kingston. Overall a pleasant experience and we got the end result that we wanted. The purchase was straightforward and we also recommend their broker. The only reason I cannot give 5 stars was due to the letting of our old property not being as smooth as it could have been due to information not being communicated in a timely manner.

Reply from agent

Dear Emira, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

4.00 /5

Amelia and Sonia at Dexters provided a brilliant service while I was renting a flat in Kingston for a year and a half. - February 2019

4.00 /5

This is an exemplary example of how estate agents SHOULD operate. Understanding, eager to do right by the tenant and HONEST! Hear that Chancellors Surbiton? Honest! Or Hawes and Co who’s referencing Company took over two WEEKS to tell me exactly what they needed from us, wasting valuable time. I rarely used to leave reviews, but I feel that good behaviour and conduct should be rewarded and bad behaviour and conduct should be exposed for what it is. Even though I have not yet completed an agreement with Dexter’s, and may not do, as we are dealing with another lovely company now, I feel people need to really look at these reviews before going to them. Trust me, it will save you Agro in the future. Moving house is such a stressful thing to have to do as a renter, and having a company that are doing their job is refreshing, unfortunately quite rare. Go to a professional company, and don’t always just look for big companies. The small ones are lovely, efficient and brilliant. But for goodness sake, avoid ones that treat people badly and with disrespect.

Reply from agent

Dear Mimi, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

4.00 /5

Very helpful and friendly. Amelia managed to get the best deal she could for us

Reply from agent

Dear Deb61, We appreciate you taking the time to submit your review regarding the service you received from our Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

4.00 /5

I had Paul Ford as our property manager for a flat I am renting for the 12 months I'm studying my Master degree here in London. Paul was professional, friendly, easy to approach, he never panics, and easy to negotiate with on issues regarding the flat. He's a property manager I feel relaxed around. It's been a pleasure!

Reply from agent

Dear Fred, We are really pleased to read your positive review regarding the service from our Kingston Upon Thames Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

Contact details

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Opening hours

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Address

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX, South East, UK, KT1

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