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Dexters

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Good experience dealing with Amelia Davis - proactive, helpful and solution oriented letting agent. Over all good experience with Dexter Kingston and will be happy to recommend to friends and colleagues. However, the property management team could be a little more customer focussed.

Reply from agent

Dear Pranjal, Thank you very much for your great review regarding our Kingston Upon Thames Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

4.00 /5

Sonia and her team are extremely professional and reliable. Have used Dexters for rental and purchase and was very happy with the advice and support in both instances

Reply from agent

Dear Jocelyn, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

4.00 /5

This is the second time I have used Mansons, and on each occasion they have been great. Both times they have been very flexible with viewings and not wasted my time with properties I wouldnt want to live in. Mansons also manage both of the properties I have lived in and have always been very professional when problems have arisen. I would definitely recommend them.

Reply from agent

Ben, thank you for taking the time to leave this review, look forward to helping in the future. Elena x

3.00 /5

Dexter’s did not communicate fully during the selling process. At times I had to phone them for an update and I gained more information from the estate agents who I was buying a property with.

Reply from agent

Dear Katie, I am concerned to read your comments and have passed them to the Director of our Kingston office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma

3.00 /5
Reply from agent

Dear Anjaly, We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards, Asma

3.00 /5

Dexters Kingston (Harry Khan) got us through a quite long and complicated sale for which we are very relieved. A call out too to David Fisher. However, I feel that Dexters, like other estate agents, initially over-priced the house we were selling (in hope? Optimism?) which slowed the viewings and sale. Their valuation didn’t recognise the current very dampened market, and meant we had to reduce the price by a hefty amount to get visits - which prolonged the sale period and caused anxiety, We also hadn’t met our buyers, and as the sale period lengthened with various complications, we were keen to talk to them direct. Dexters were unhappy about this but we did eventually pass emails back and forth through their office, which not only helped us to get a hang of our buyers - who are great - but they also had a better idea about us. I believe the contact (albeit at one remove) eased things a lot. Why were Dexters not keen on personal contact? We don’t know.

Reply from agent

Dear Helen, Thank you for your comments regarding the Kingston Team. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

3.00 /5
Reply from agent

Dear Yvonne, I am sorry to read your 3 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team

3.00 /5

Used Dexters when moving rental flats. Mostly dealt with Alex. Had to chase things up on multiple occasions and didn't get responses that were promised. The paperwork all got dealt with quickly though.

Reply from agent

Dear Mikel, Thank you for the great review regarding your experience with Alex in our Kingston office. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

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Address

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX, South East, UK, KT1

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