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Dexters

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1.00 /5

We unfortunately rented a flat from Dexters Kingston. They're also in charge of managing the building (they told us they deal with the block management side of things as well), which was left in an absolutely appalling state for more than a year. We constantly had to report DISGUSTING fly tipping and they called it a mere 'annoyance'. It is NOT an annoyance, it is ILLEGAL. The bin room was left in a terrible state and without a lock on. The parking area, right below our flat, was filthy, unsanitary, a fire hazard and a health and safety risk. Eventually we had to get the council involved to clean up the horrendous levels of tipping. They constantly act in complete bad faith, misleading and passing the blame onto each other instead of helping tenants. DO NOT RECOMMEND, find ANY other estate agency, not Dexters. They wouldn't know what decency was if it stared them in the face. EDIT: Outstanding issues still remain and will update this review as soon as possible to elaborate on them.

Reply from agent

Dear Luiza, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma

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4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX, South East, UK, KT1

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