Kelsey was absolutely brilliant! She was incredibly well-prepared, arriving with a notepad in hand and an answer for every question we threw at her. It was refreshing to deal with someone so honest and natural. Don't let her age fool you—she is a true professional who knows her stuff inside out and takes her job seriously. Been in a few viewings this past weeks with multiple agencies, and she really stands out as a professional. Thanks for the experience. Please keep your passion; these are valuable traits in customer-facing workplaces.