I was very upset by my experience with Dexters, and have decided to discontinue my property search with them. I enquired about a property in the TW9 area, spoke to a representative from the Dexters Richmond branch about my preferences, and then scheduled viewings the following weekend. By the next business day, I received a plethora of emails and phone calls from 5 other Dexters agents, including two from this Kingston branch and one other from the Richmond branch. By the time the second Kingston branch representative phoned me, I was very upset at getting harassed with so many phone calls and emails. So, I asked for a note to be added to my account immediately, expressing how I did not want to be contacted by anyone at Dexters anymore. I was then still contacted by another agent from the Richmond branch, who sent me properties that I was already scheduled to view this weekend. The whole process has been very confusing and frustrating, and when I shared my complaint to the Shepherd's Bush branch, I was told by the manager that "This is how things are done. We have a shared contact system" and was not offered any real or tangible solutions. Needless to say, I was not pleased and will not be returning to Dexters for my property search.