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Dexters

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1.00 /5

I am appalled at the way that Dexter’s Lettings in Kingston, is treating my friend a single mother due to no fault of her own. Dexter’s have made an error in letting a property, that they should not have let to her. According to them she is the one at fault and she has been passed from one person to another, alwhile the office have been deflecting the issue and not actually helping her or admitting they made an error. According to the manager the person who let her the property, is the top lettings negotiator in the office and knows what she is doing is to a professional level. Dexter’s are trying really hard not to pay out for their error, or resolve this issue where my friend may end up homeless.

Reply from agent

Dear Kate, If your friend would like to make a formal complaint, she may do so by contacting us at customerrelations@dexters.co.uk and we will look into this matter on her behalf. Kind Regards, Hayley Marner Customer Relations Team

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4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX, South East, UK, KT1

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