Henderson Connellan
Henderson Connellan
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1.00 /5
Its been a month since i moved out from The property and i still haven’t got my deposit back The staff in henderson connellan have been promising to send an e-mail for The past month regarding my deposit and they’re saying that the landlord needs to Check the property and decide how much deposit I will receive even though it must of been Checked because they’re doing viewings for the property and I’m still waiting for the deposit . The worst estate agency I have delt with
1.00 /5
I do not recommend. Do not ask for anything because you will be thrown out - 5 minutes later you get a message that you have to move out. We did, because the property is ruined anyway, the owner probably only rents the property to keep the deposit. I call for a deposit and the young lady asks if i want to see the property , I say that iam calling for the deposit, that the landlord has to check the property but the property has long been available for rent with a higher rent ! No contact with the agency! The worst agency we've ever dealt with. The nice are only in the beginning until they get the money! The circus started from the first day of living! Never again.!!
1.00 /5
08.09.2021
Do not recommend the Kettering branch, had my offer accepted on a property and sent the relevant documents straight away. Told it would be taken off the market but the estate agent was extremely slow and did not remove the property or put sold subject to contract. Four days later I'm informed that another offer was accepted and the property was no longer mine. This is unprofessional and I'm disgusted with this behaviour.
review by Kimberley Kingsnorth
08.09.2021
1.00 /5
disgusting company. dont go there !!!!!! rob you out of money without even doing proper reference checks . made sure ive let as many social media networks no. not to have anything to do with these despicable nasty people
1.00 /5
Without a doubt the worst experience of my life, I have never been made to feel so little by spending My money. The experience made me feel like I was buying I used car, and to be honest that is a disservice to use car salespeople who put a lot more effort in than this particular lot of people in Kettering. I initially put an offer in of 10K below the asking price and was informed on the phone, this would not be accepted by the owner. I was then told that they have received a few offers and all the potential purchases will be given a fairly chance to put their best and final offer forward and would receive a call in the morning for my offer. I then called back within 20 minutes and was told person I was speaking to was unavailable I left a message for that individual to contact me, he never did. I called back 2 hours later and was left on hold for a good five minutes before somebody came back to me to let me know that the person I was trying to contact was not in the office. I received a call the following morning and was informed but the vendor had accepted an offer from one of the other offers that was put forward, this really upset me as I had made a couple of attempts to speak to them the day before to change my offer as we really, really liked that particular property. I spoke to the sale manager and explain my situation she was very apologetic and said she'd get to the bottom of the matter she also informed me that if I was to put a higher offer in she felt I would then be in the driver seat as the vendor was very much money driven. I put in 2,5K above asking price. we received calls from her and she informed us that the vendor Decided to go with the other offer because it was a sure thing. Two days ago I received a text message from the sales manager informing me that the house is back on the market I responded to her and left her a voice message I am still waiting for a call back, It no wonder this property has been put back on the market twice. #Worstexperienceever I do not recommend these people at all, if you value service and want a good experience of buying your dream home. DO NOT USE Henderson Connellan KetteringNegativeResponsiveness, Quality, Professionalism, Value
1.00 /5
Very poor service. Couldn’t sell a house in 6 months. Swapped to Chris George, sold within the weekend of listing. Never return phone calls, rarely answer emails. Certainly don’t work for the best interest of the vendor. Money for old rope. And the solicitor they recommend, in JS Law, nothing short of incompetent.
1.00 /5
Very disappointed about the way they managed my move out of a property I was renting for 5 year! I was never late paying the rent! I had an issue that the landlord failed to fix for 4 years and in the end the agency was trying to make me pay for it, even though they knew that requests were made for the issue to be fix. Tried to resolve the problem over the phone, never the right person in the office, never got a call back, and when they did answer the phone they were rude!!!
1.00 /5
Unsolicited junk mail.
1.00 /5
Tarible in communication❗❗❗
1.00 /5
Terrible customer service. We were looking for house and we found one through this agency, everything was ok till we got email saying to pay fees and fill out paper work in next 10min we had a phone call, that we cannot rent the house anymore as they done mistake and actually is rented to somebody else. Nobody tried to help us find new one and nobody even apologized.
Contact details
Sales Email:
Opening hours
Unknown
Address
15-16 Market Place, Kettering, Northamptonshire, NN16 0AJ, Midlands, UK, NN16
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Our team
Jessica Deacon
Sam Shackleton
James Smith
Karen Mascall
Victoria Davidson
Laura Tolton
Carrie Nerney
Emily McGowan
Bradley Allan
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No memberships information available
No marketing information available
No awards information available