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Terrible customer service. We were looking for house and we found one through this agency, everything was ok till we got email saying to pay fees and fill out paper work in next 10min we had a phone call, that we cannot rent the house anymore as they done mistake and actually is rented to somebody else. Nobody tried to help us find new one and nobody even apologized.

Not happy with the services we received from them went to see a property on Tuesday we were really interested we wanted to take the propert she was going to talk to the landlord and let us know she promised us going to give us a call back After 3 days me calling them they come up with the property is rent out is not good enough

we asked for a two year term after previous letting landlord was not vetted on her finance and went bankrupt between Christmas and new year only 5 months in to a tenancy. I asked Henderson for a 2 year term with the ability to leave with a months notice in second year. they told me they check with the landlord who agreed and came back to me to agree it was ok. in the second year I was in a position to buy, I dealt with Henderson on a property who the sales team advised also t... Continue reading

Poor customer service, will not rent house from this agency

Poor customer service, will not rent house from this agency

I Trieste to rent an house with them, But they were not professionals. They do not call you back, so it was impossible for me to plan all the necessary stuff. Avoid them!