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Henderson Connellan

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
15.11.2016
The Process.....

We have found Henderson Connellan very helpful with communication and making sure things are of track. They have always obliged to requests to view our home to be to allow us to measure up before the big day etc. We did find things a little pressured in the early days with chasing us up for answers rather go through those we are paying to do this on our behalf but it worked out well in the end. We found Sam, Jessica and Karen very helpful and a credit to the team.

4.00 /5
02.12.2015
Positive and hard working

A big thank you to Adam and the team for all the hard work and enthusiasm. Even when things got difficult, they stayed positive and focussed, offering good advice and encouragement all the way. We particularly liked the 'Open House' as it enabled a lot of people to view in a short period of time.

3.00 /5
Reply from agent

Thank you for your review, We are sorry to hear you were not fully satisfied with your experience concerning the home you rent. If you would like to discuss your review in more detail please do contact a member of our lettings team.

3.00 /5

Couldnt find the property I liked on the web site and wasnt ready to call until I'd seen more about it

Reply from agent

Thank you for leaving a review, New properties to the market can take a few days to appear on line, or in certain cases some homes may be marketed on a low keys basis and not go on line. If you would like to email Ketteringsales@hendersonconnellan.co.uk which property you are interested in we can happily email you the brochure or answer any questions you may have. Regards All The Team at Henderson Connellan.

3.00 /5
Reply from agent

Thank you for taking the time to leave a review. We are unable to identify your details on our system and would be grateful if you could get in touch on 01536 417888 so we can investigate and assist. Kind Regards all the team at Henderson Connellan

3.00 /5
Reply from agent

Thank you for taking the time to leave a review. We are unable to identify your details on our system and would be grateful if you could get in touch on 01536 417888 so we can investigate and assist. Kind Regards all the team at Henderson Connellan

2.00 /5
Reply from agent

Thank you for taking the time to leave a review. We are unable to identify your details on our system and would be grateful if you could get in touch on 01536 417888 so we can investigate and assist . Kind Regards all the team at Henderson Connellan

2.00 /5
12.11.2017

The service we received as potential buyers was really poor so much so we decided not to increase offer on a house as it was dealt with so badly and thought if this is what is what it’s like trying to buy what will the sales progressing be like ! That’s just our experience and view.

Reply from agent

Following your recent review, I do appreciate you taking the time to speak with me on the telephone today, following your comments within the review. As a business we strive to provide outstanding levels of communication and service and I am sorry to …See more

1.00 /5

Tried to make enquiries about a property and got a rude response. They seemed entirely unbothered and frustrated. Bad customer service!

Reply from agent

We are sorry to read your comments, we have no record of your name on our system, I would be grateful if you could please contact me directly on 01536 417888 or James.Smith@hendersonconnellan.co.uk Kind Regards James

1.00 /5

Awful experience with Kettering branch . If you are looking to rent go elsewhere, there are plenty of other estate agents out there . Staff were dismissive and unhelpful. Had to chase calls and emails .It was as if dealing with tenants was beneath them. Have had to wait for 5 months to get our deposit back after using the Deposit protection service which was very stressful . Avoid !

Reply from agent

Following your review, I am very keen to understand which property this relates to in order that I can investigate your comments and feedback. Could you please contact me directly on 01536 417888 or via email James.Smith@hendersonconnellan.co.uk Many thanks

Contact details
Opening hours

Unknown

Address

15-16 Market Place, Kettering, Northamptonshire, NN16 0AJ, Midlands, UK, NN16

Our team

Jessica Deacon

Sam Shackleton

James Smith

Karen Mascall

Victoria Davidson

Laura Tolton

Carrie Nerney

Emily McGowan

Bradley Allan

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available