As a first time buyer I've spoken to quite a few agents and been told all sorts of different things. With this company, I felt was looked down upon for what sort of property I was looking at (something very run down and in dire need of repair/renovation), and upon discussing offers I was told that I should "go and ask your parents for more money". Never in my life have I had something so insulting said to me by a "professional" representing an industry where they are already made fun of, and now I know why! Wherever James learned to speak to customers is beyond me. This happened on 28th October at around 10:30am if RH&RW Clutton can be so much as bothered to investigate. I'm sure, that if my parents were around to be involved in the biggest decision of my life, that I would have no issue asking them for help, but as they're not, I guess I'll have to go without and shockingly, use my own money. Sound advice right there, sound advice indeed.