The worst agents ever avoid at all cost!!!not much more to say absolutely shocking!!

Absolutely rubbish and disgusting service.

Wouldn't recommend renting with this company, had issues with them on two student properties. The first house they didn't want to help me end the tenancy despite being bullied by the other tenants forcing me to pay rent when I was no longer living there. On the second property they wrongly charged almost £700 of the deposit for things that had failed to be fixed by them or the landlords from when we had moved into the property. I would suggest going through the student's union for advice with choosing accommodation.

I was a student tenant for two years with them although the first year I had no problems because the property I stayed in was managed and run by MJC residential who were great. I would advise all students to not make my mistake and to FIRST go to the student advice centre at the university so, they can been pointed in the right direction to a decent letting agent. The second year I was in a property run by them, and all I can say is both years they messed the contract up at least once which was frustrating. And then for the second year it was hell trying to get the deposits back, for a 5 bedroom house we stayed in. They unjustly tried to take £650 and I had to go through the process of the DPS to get the majority of the deposit back which was a great hassle. Overall I would definitely recommend students seek advice from the students union before making a decision on a letting agent, and most definitely stay away from these.

Very poor company, any problems took a along time to get sorted, sometimes not getting fixed at all, when bringing this up with certain people ended up just arguing and being rude. slow to get refunds of rent that was owed, wouldn't recommend at all

Last year, a different letting agency has told me and 3 of my friends who I was supposed to live with that a house we already paid a deposit for has been taken by someone else, and that was a few days before our first day at University. We had to look for a different house and quick, and we found one through Martin And Co. At first everything seemed fine and apart from the fact that the house was a mess ( which we understood as we took it on a very short notice) everything was fine. But after a few months trouble started. Constantly no hot water, boiler not working therefore no heating. We had yellow water coming out of our sinks and showers. There was water leaking out of our boiler and we got told by e-mail to fix it ourselves using youtube. One day, we had a leak on the upstairs bedroom and water was all over the ceiling of my room. It was a Saturday and the emergency contact they provided us with, did not work. Finally, on Monday, someone came and stopped the leak. The agency then told us that they will fix my ceiling in about a week after I got told by their plumber that the ceiling could "collapse anytime". I said that IM paying for my room but I cannot sleep in it because IM afraid the ceiling will collapse and I wanted it to be fixed sooner, they said they wont do it as they have not enough staff and I have to wait a week. After a week someone finally came and fixed the ceiling but left a mess and left the ceiling brown and the walls white, nobody came to paint it back to what it was before. After our tenancy ended, they charged us 1020 pounds from our deposit which was 1200. They said they will take 100 pounds for "De-weeding" of our frontyard even though nobody has told us before that we are responsible for that and when we moved in the front yard was literally full in weeds anyway. They wanted 320 for cleaning which we just agreed on because we had problems with our kitchen floor and carpets before we moved out, and they wanted to take 600 for 2 beds which were missing as 2 of my roommates gave the beds to the agency earlier in the year for stoppage as they had their own beds. The agency just told us they terminated the beds and we have to pay for new beds to be bought into the property. We never told anyone to terminate the beds we just wanted to store them until we move out. We also left a gaming chair in the property as we had no room to take it with us, when we asked the agency whether or not we will be able to retrieve it later they said it will be OK under their supervision, especially that one of my roommates still had an important letter on its way to the property and she wanted that aswell. Few weeks later when we called inn hen we can get the letter and the chair the main manager didn't want to talk to me even though he was a in the office and said they have no access to the property and we wont get our stuff and he wouldn't even talk to me about it just told their office guy to keep telling me he wont speak about that with me, and that was it, Martin and Co stealing money off first year students and making sure their time at University is as bad as possible. I do not recommend this agency. All it cares about is how much money they can steal off you.

These guys work with, and facilitate one of the worst landlords I have ever had the displeasure of coming across, and do absolutely nothing about it. As of today they continue to work with this criminal. Definitely a company to avoid.

We were tenants for 11 months with Martin & Co and had an absolutely terrible experience. When we became responsible for the property, the conditions set out by the agent for themselves in our contract (e.g. repairs and decoration to the house) were not met and we had to push for these to be completed. Throughout the tenancy, the agent were unhelpful and unresponsive, often being rude in their emails to us. When our boiler broke, instead of coming out to look at it or sending someone professional round, we were provided with a YouTube video for us to deal with the situation ourselves. When moving out, we received rude emails regarding checkout advice and support and were met with extortionate charges taken from our deposit, which we appealed against and were mostly dropped. An awful experience and we would not use this agent again.