Like previous reports initially very charming and accommodating but when help needed with a flooded smelly uninhabitable flat it was slow to arrive and the promised compensation as advised by uni solicitor and agreed with by Martin & CO never renumerated. I would advise to stay away from this company if you want peace of mind with your accommodation.

Having checked our client database, we do not have and have never had a client of the name 'Frankie Swift.' We can only assume that this is a bogus review. Should the reviewer be using an alias, please contact us with your actual name and we will happily discuss any issues you had that lead to a poor rating. Thank you, Martin & Co Huddersfield

Martin and Co is the single worst estate agent I have ever know, I am begging you please do not use them. I rented a house with them for 9 months and it’s the worst experience I’ve ever had with an estate agents (I‘ve lives in 8 different rented houses before this one!!) despite asking ten separate times they refused to get me any access to contact my own land lord and they even told me he would visit one day and never turned up, I never once got to speak to him. I had unbelievable maintenance issues including but not limited to: lights with no fittings, a cellar that wasn’t sealed and caused a gale to blow through the whole house, damp like you wouldn’t believe, and a shower that leaked so aggressively it was causing damage to the infrastructure of the house, I emailed about all of these and they refused to fix them, I put in formal notice to their website that they needed fixing and they refused to acknowledge them. By the time I left the house wasn’t fit to live in and despite knowing this they moved someone new in within two weeks of me leaving. I also had issues that they kept calling me while I was at work despite repeatedly telling them not to. And is that the worst? Not by a long shot! The worst by far is one of the people who works there, a man by the name Lee who was the most disgustingly disrespectful person I have ever know, I don’t know how he ever got hired! Refusing to respond to emails, lying about maintenance (as if I wasn’t living in the house and knew what was wrong with it!), being rude and speaking down to me, hanging up the phone! The whole shebang! And now, after another staff member doing an inspection of the property upon me leaving it and agreeing it was completely fine, they’re trying to take nearly £200 of my deposit from me just for the sake of it. PLEASE, PLEASE SAVE YOURSELF AND DO NOT GO WITH MARTIN AND CO!!

The worst agents ever avoid at all cost!!!not much more to say absolutely shocking!!

Absolutely rubbish and disgusting service.

Wouldn't recommend renting with this company, had issues with them on two student properties. The first house they didn't want to help me end the tenancy despite being bullied by the other tenants forcing me to pay rent when I was no longer living there. On the second property they wrongly charged almost £700 of the deposit for things that had failed to be fixed by them or the landlords from when we had moved into the property. I would suggest going through the student's union for advice with choosing accommodation.

I was a student tenant for two years with them although the first year I had no problems because the property I stayed in was managed and run by MJC residential who were great. I would advise all students to not make my mistake and to FIRST go to the student advice centre at the university so, they can been pointed in the right direction to a decent letting agent. The second year I was in a property run by them, and all I can say is both years they messed the contract up at least once which was frustrating. And then for the second year it was hell trying to get the deposits back, for a 5 bedroom house we stayed in. They unjustly tried to take £650 and I had to go through the process of the DPS to get the majority of the deposit back which was a great hassle. Overall I would definitely recommend students seek advice from the students union before making a decision on a letting agent, and most definitely stay away from these.