good experience, very helpful and accomodating team. Bob Beaken took charge of the purchase and helped move things along. had they not recommended a mond-blowingly poor online conveyancing firm to the buyer, which I refused to use, the process would have taken months less
Reply from agent
Thank you, Arthur, for your honest feedback.
We’re really pleased you had a good experience overall and that you found the team helpful and accommodating. We’re also glad Bob was able to take charge and help keep the purchase moving along.
We’re sorry to hear the conveyancing recommendation caused frustration, and we do appreciate you flagging it. We always want the process to be as smooth as possible, and we’ll certainly take your comments on board when advising clients in future.