I had a viewing on a house to rent with 1 employee who was polite and informative. I then met with another employe at another house, who was fantastic. Very enthusiastic, informative, chatty, happy and couldn't be more helpful. I put a deposit on the rental, and the process was very easy. She explained every step of the way with great communication back in for keeping me in the loop. Was a pleasure to have an easy transaction into finding and renting our new home! Thank you 'Brockenhurst Ludgershal'. I highly reccomend

Very Good Service - Kept me informed throughout the process - good knowledge of the market and local property value. Would certainly recommend to others selling or buying in the Ludgershall area.

I am new to the rental market. I needed to find a place really fast. Initially, they were fast and responsive. It was a bit frustrating that the process of renting wasn't fully explained to me and I found out by trial and error that added some stress to an already very stressful situation. Overall I'm satisfied with the service I received. Despite some overlooked requests to the team, long turnaround to urgent queries, some confusion when I went to collect they keys and unclear messaging - they got the job done.

It's a estate agent no more than that

Tried to buy a house through brockenhurst estate agent but what a waste of time. First time, sold house to someone else just before depositing funds and second time, they promised to call me back but never did. For buying property, I’d rather choose another agents if available.NegativeResponsiveness

Tried to buy a house through brockenhurst estate agent but what a waste of time. First time, sold house to someone else just before depositing funds and second time, they promised to call me back but never did. For buying property, I’d rather choose another agents if available.NegativeResponsiveness

One of the worst experiences I have had. Incompetence doesn’t cover it. As someone who demands reliability and integrity I would not use this company. They are poor at communicating and when direct emails are sent they are ignored. If you are a seller I would choose another company as they will more than likely lose you clients. As a buyer I would go direct to the owner of the property and make an off the cards offer and cut them out.

The amount of issues I’ve had I would be here all night! If I could give no stars I would. The worst experience I’ve ever had to deal with!