I had a viewing on a house to rent with 1 employee who was polite and informative. I then met with another employe at another house, who was fantastic. Very enthusiastic, informative, chatty, happy and couldn't be more helpful. I put a deposit on the rental, and the process was very easy. She explained every step of the way with great communication back in for keeping me in the loop. Was a pleasure to have an easy transaction into finding and renting our new home! Thank you 'Brockenhurst Ludgershal'. I highly reccomend