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Brock Taylor

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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

We have been tenants with Brock Taylor for around 10 years, and the service provided has consistently been above and beyond. All of the team have been fantastic, who deliver with a friendly, approachable, efficient and co-operative approach every time. Thankyou to all at the Property Maintenance team for all that you do!

review by Wendy Bowman

Reply from agent

Thank you so much, Wendy, for your kind words and for taking the time to leave us such a thoughtful review. It really means a great deal to us to have supported you for around 10 years, and we’re delighted to hear that the service you’ve received has consistently met your expectations. Your feedback about our Property Maintenance team will be shared with them — they’ll be thrilled to know their friendly, efficient and cooperative approach is appreciated. Thank you again for your continued trust and support. Kind regards, The Brock Taylor Team

5.00 /5

Brock Taylor provided an excellent service from the initial viewing to helping with maintenance issues in our rental. The communication from the team has always been helpful and prompt. From a tenant's point of view, renting a property from Brock Taylor has been a reassuring, smooth and secure experience - especially in this competitive market.

review by Smita Parkinson

Reply from agent

Hi Smita, Thank you so much for your thoughtful review — we really appreciate you taking the time to share your experience. We’re delighted to hear that you’ve found the whole process, from viewing through to ongoing maintenance support, smooth and reassuring. Clear, prompt communication and proactive support are really important to us, so it’s wonderful to know that’s been your experience. We understand how competitive the rental market can feel, so it means a lot to hear that you’ve felt secure and well looked after. Please don’t hesitate to get in touch if there’s ever anything we can help with. Best wishes, The Brock Taylor Team

5.00 /5

Brock and Taylor to be honest is the best agency I have ever experienced with. Simon Jervis and Kate Ellery I should mention their names because they are real gems because they are really good at maintaining their relationship with the tenants. Solve all the issues without any delay. Communicate very effectively and clearly. I would absolutely recommend Brock Taylor to anyone I know.

review by Akhil Sabulal

Reply from agent

Hi Akhil, Thank you so much for your fantastic review – it really means a lot to all of us. We’re especially pleased to hear how positive your experience has been with Simon and Kate. They both take great pride in building strong relationships and ensuring everything is dealt with promptly and clearly, so your comments will mean a great deal to them. It’s great to know you felt so well looked after, and we truly appreciate your recommendation. If we can assist you with anything further, please don’t hesitate to get in touch. Best wishes, The Brock Taylor Team

5.00 /5

Brock Taylor have been fantastic, from start to finish. Excellent communication, very knowledgeable and made the sale of my Mums house stress free and easy. Peter and Lucy were amazing along with their team in the office. Highly recommend.

review by Angela Maskell

Reply from agent

Thank you so much, Angela, for your kind words and 5-star review. We’re delighted to hear that you felt well looked after and that the sale of your mum’s house was made as stress-free as possible — that’s always our aim. It was a pleasure helping you through the process, and on behalf of Lucy, myself, and the whole team, thank you for trusting Brock Taylor and for your recommendation. Kind regards, Peter

5.00 /5

Excellent service! Well done Kate Ellery :) Much appreciated your support. I told Kate about my situation and she understood our needs as my tenancy is coming to an end early next year. Kate ensured that our request was approved, allowing us to begin the New Year without any worries. Everyone at Brock Taylor Estate Agents, including Kate , treats us with respect and prioritise their customers needs. Communication with them is always prompt and professional. Kinga

review by Kinga Healthy Balance Project

Reply from agent

Thank you so much, Kinga, for taking the time to leave such a detailed and positive review. We’re really pleased to hear that Kate was able to understand your situation and support you through what could have been a stressful time. Ensuring our clients feel listened to and looked after is incredibly important to us, so it’s great to know this came across. I’ll be sure to pass your kind words on to Kate and the rest of the team. Thank you again for choosing Brock Taylor, and we wish you all the very best for the New Year ahead. Kind regards, Peter

5.00 /5

Kate has been extremely helpful since joining Brock Taylor in the lettings department and we are very grateful for her efficient responses to resolve any issues regarding our rental from a landlord perspective. Thanks so much for all your assistance Kate, we really appreciate it!

review by Ella Davey

Reply from agent

Hi Ella, Thank you so much for your kind review — we really appreciate you taking the time to share your feedback. We’re delighted to hear that Kate has been so helpful and efficient in supporting you from a landlord perspective. Resolving issues quickly and keeping communication clear is so important, and it’s great to know this has been your experience. We’ll be sure to pass your thanks on to Kate — she’ll be very pleased to hear this. If we can assist you with anything further in the future, please don’t hesitate to get in touch. — The Brock Taylor Team

5.00 /5

Having been failed by another estate agent for a probate valuation, I went in and saw Ollie, he booked me in there and then and turned up early as well. He had prepared a pack for the house and those in the surrounding areas as well. His probate valuation was sent that afternoon and all with no charge. All in all a great and what felt like a personal service. Would highly recommend…thank you Ollie.

review by Tony Curl

Reply from agent

Hi Tony, Thank you very much for taking the time to leave such a thoughtful review — we really appreciate it. We’re sorry to hear you were let down previously, but we’re delighted that Ollie was able to step in, act quickly, and provide the level of service you deserved. Preparing thoroughly, turning up promptly, and following through is exactly how we believe things should be done, especially with something as important as a probate valuation. We’ll be sure to pass your kind words on to Ollie — he’ll be really pleased to read this. Thank you again for the recommendation, and if we can help with anything in the future, please don’t hesitate to get in touch. — The Brock Taylor Team

5.00 /5

Brock Taylor were helpful and proactive throughout our move process. We would thoroughly recommend them.

review by Richard Butler

Reply from agent

Hi Richard, Thank you so much for your 5-star review! We’re delighted to hear that you found our team helpful and proactive throughout your move. It was a pleasure to assist you, and we truly appreciate your recommendation. Wishing you all the best in your new home! The Brock Taylor Team

5.00 /5

I recently moved to a new borough to be closer to work and found a lovely little home through Brock Taylor. They were so helpful and made the process as stress free as it can be to move. Suzanna kept in contact with me throughout the whole process giving me piece of mind and clarity. Highly recommend this estate agents.

review by Livvy King

Reply from agent

Hi Livvy, Thank you for your wonderful 5-star review! We're so pleased to hear that you found your new home through us and that the move felt as stress-free as possible. Suzanna will be delighted to know her support and communication made such a positive difference. We really appreciate your recommendation and wish you all the best settling into your new borough and new home! The Brock Taylor Team

5.00 /5

Flawless is the only we can describe Brock Taylor. From the ease of Peter to the absolute drive to do their best is incredible. Keith has been our champion, along side Angel. Keith met us at home, when we were deflated with other estate agents in the Horsham area, who seemed to promise everything and did not follow it through. Keith was open and honest with us. His approach was it did not matter if this was a 1 pound house or a million pound house. The detail he showed to us and understanding from day one was also evident. Angel was also amazing. At every problem, they dealt with it there and then. No waiting for the dreaded Friday afternoon update, they were on it. Thank you guys just pure perfection.

review by Gilly Mann

Reply from agent

Hi Gilly, Thank you so much for your incredible 5-star review. “Flawless” is such high praise, and the whole team is genuinely grateful. Keith and Angel will be especially thrilled to read your comments. We’re delighted that Keith’s honesty, attention to detail, and commitment made such a difference after your frustrations elsewhere. Angel’s drive to resolve issues quickly is something we’re very proud of too, and it’s wonderful to see that reflected in your experience. It’s been a pleasure supporting you, and we’re so grateful for the trust you placed in us. Thank you again for your kind words — they mean a great deal to the whole team. The Brock Taylor Team