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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Hi Karl, Thank you for taking the time to leave us a review — we really appreciate it. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch. — The Brock Taylor Team

5.00 /5

Angel & Keith both were extremely helpful throughout the process of my new purchase. They both went above & beyond their roles during the 4 months due to a few unexpected delays. Highly recommend & would not hesitate to use Brock Taylor if I was ever going to move again, however I hope ive now found my forever home! Thank you both.

Reply from agent

Thank you so much, Melanie, for your lovely review. We’re delighted to hear that Angel and Keith were able to support you throughout your purchase and help navigate the unexpected delays along the way. Buying a home can be challenging at times, so it’s great to know their dedication and commitment made the process smoother for you. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to them both. Wishing you every happiness in what we hope is your forever home. Kind regards, The Brock Taylor Team

5.00 /5

As a single mum, finding the right home and supportive letting agent was incredibly important to me, and my experience with Brock Taylor has been nothing short of excellent. Suzanna was amazing during my move. She took the time to explain everything clearly, made sure I understood the process, and really helped me feel settled and comfortable in my new home. Simon has been a constant source of support whenever I’ve had concerns about the house. It’s reassuring to know there is always someone approachable and ready to help. Kate has also been wonderful. she keeps me up to date, checks in with me, and supports me with any ongoing worries or issues I may have, which gives me real peace of mind. The whole team has made what could have been a stressful experience feel smooth and manageable. I would highly recommend Brock Taylor to anyone looking to rent a property.

Reply from agent

Hi Sam, Thank you so much for taking the time to share such a detailed and heartfelt review — it really means a great deal to all of us. We’re especially pleased to hear that you felt supported throughout your move. Finding the right home is so important, and knowing that Suzanna was able to guide you clearly through the process and help you feel settled is exactly what we aim for. It’s also wonderful to hear how Simon and Kate have continued to support you. Feeling reassured, kept informed, and knowing there’s always someone approachable makes all the difference, and we’re delighted that this has given you real peace of mind. We’ll be sure to pass your kind words on to the whole team — they’ll be very proud to read this. If you ever need anything at all, please don’t hesitate to get in touch. Wishing you every happiness in your home, — The Brock Taylor Team

5.00 /5

Professional service, efficient and responsive. As landlord their lettings service has always been optimal. Currently buying another property, and so far very impressed by the speed of response and commitment to the task. Highly recommended.

Reply from agent

Dexter - thank you for providing the team with a 5 star review - we really appreciate it! It's always great to hear that we responded quickly to any questions too. Many thanks from Peter & the whole team at Brock Taylor.

5.00 /5

Rented through BROCK TAYLOR for over 8 years and honestly the best customer support I’ve experienced in Horsham. While other agents wouldn’t even make time for viewings or checks, they were responsive and supportive from day one. Special thanks to KATE ELLERY and SIMON JERVIS - always professional, proactive, and reassuring, even following up outside working hours when needed. Renewals were handled early, issues sorted quickly, and deposit matters were always straightforward. A letting agent that truly works with tenants, not against them. HiGHLY RECOMMENDED. I would definately have given you more stars if I could !!!!!!

Reply from agent

Thank you so much, John, for taking the time to leave such a detailed and generous review. We’re delighted to hear that your experience with Brock Taylor over the past 8 years has been so positive, and it’s especially rewarding to know that our commitment to being responsive and supportive has stood out. Your comments about Kate and Simon will mean a great deal to them — they consistently go above and beyond, and it’s lovely to see that recognised. We really appreciate your trust in us and your recommendation. Thank you again for your kind words and support. Kind regards, The Brock Taylor Team

5.00 /5

My tenancy is supported in a most professional and pleasant manner. All communications are responded to in an effective and efficient way.

Reply from agent

Roger Smythe 5 reviews • 0 photos starstarstarstarstar 2 hours ago New My tenancy is supported in a most professional and pleasant manner. All communications are responded to in an effective and efficient way.

5.00 /5

Lettings dept are excellent and have assisted me as a landlord for the last few years. 100% recommend.

Reply from agent

Thank you, Phil! We really appreciate your continued support and are so pleased to hear that our Lettings team has been able to assist you over the years. Your recommendation means a lot to us, and we look forward to continuing to work with you

5.00 /5

Brock Taylor have been fantastic, from start to finish. Excellent communication, very knowledgeable and made the sale of my Mums house stress free and easy. Peter and Lucy were amazing along with their team in the office. Highly recommend.

Reply from agent

Thank you so much, Angela, for your kind words and 5-star review. We’re delighted to hear that you felt well looked after and that the sale of your mum’s house was made as stress-free as possible — that’s always our aim. It was a pleasure helping you through the process, and on behalf of Lucy, myself, and the whole team, thank you for trusting Brock Taylor and for your recommendation. Kind regards, Peter

5.00 /5

great place 👍 …

Reply from agent

Thank you!

5.00 /5

Excellent service! Well done Kate Ellery :) Much appreciated your support. I told Kate about my situation and she understood our needs as my tenancy is coming to an end early next year. Kate ensured that our request was approved, allowing us to begin the New Year without any worries. Everyone at Brock Taylor Estate Agents, including Kate , treats us with respect and prioritise their customers needs. Communication with them is always prompt and professional. Kinga

Reply from agent

Thank you so much, Kinga, for taking the time to leave such a detailed and positive review. We’re really pleased to hear that Kate was able to understand your situation and support you through what could have been a stressful time. Ensuring our clients feel listened to and looked after is incredibly important to us, so it’s great to know this came across. I’ll be sure to pass your kind words on to Kate and the rest of the team. Thank you again for choosing Brock Taylor, and we wish you all the very best for the New Year ahead. Kind regards, Peter

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Address

2 East Street, Horsham, RH12 1HL, UK, RH12

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