After dealing with other Letting Agents, Brock Taylor was a breath of fresh air. From the very first telephone conversation they were welcoming and helpful. Thomas showed me around and dealt with my Tenancy. He was polite, professional and went above and beyond to help me!
Thank you so much to Sarah, Olli and Peter at Brock Taylor. You were all fantastic from start to finish, making the whole process smooth and stress free for me! I will definitely use you again in the future ! 5 star service! Thanks team!!
Lovely estate agents who always go above and beyond to support you. From the moment I first entered their office I’ve felt welcome and they’ve done everything they can to help. I’ve had a genuinely good experience as one of their tenants. Shoutout to Simon and Kate who have been particularly helpful recently :)
Big thanks to Simon and Kate for their quick help regarding my parking issue. I was using a courtesy car while mine was in the garage. Because the number plate was different, I could have received a fine, but they sorted it out with the landlord just in time. Really appreciate it!
The experience with Brock Taylor was absolutely fantastic. I have faced a few challenges recently, but they were able to find a quick resolution and fulfill my requirements. A big thank you to the entire team, especially to Kate and Amy for the support and professionalism.
I have been dealing with Keith Grant at Brock Taylor for a few weeks now and he is a breath of fresh air, not only a credit to this company but for the industry as a whole. I’ve been really impressed with his customer service, honesty and eagerness to help. Over the last few years I have been trying to sell and subsequently buy a new property and decided for a number of reasons not to use Brock Taylor. But Keith has restored my faith in this company. Keep up the great work.
I recently purchased my new home from Brock Taylor. Ollie Turner & Sarah Weale dealt efficiently with my purchase throughout. Both were very friendly, polite & helpful. They constantly kept me up to date with the sale and liaised effectively between the seller, myself and the legal teams. My calls and enquiries were always dealt with promptly and they were ‘on the ball’ with the solicitors to ensure that exchange and completion took place before Christmas. I would like to say a huge thank you - I absolutely love my new home! Thank you also for the lovely wooden box of local produce. I would have no hesitation in recommending Brock Taylor. Merry Christmas and Happy 2025!
We dealt with Amy in relation to a rental property and she was fantastic. Always available to answer questions and help and went out of her way to arrange a short notice viewing (or two!). Would definitely recommend Brock Taylor.
Had the absolute pleasure this morning of speaking to Lucy after having many frustrating calls with other agencies who acted bluntly and without customer service in any form. Lucy however not only took the time to discuss all the details I was after, but reassured me that the aftercare of Brock Taylor is something they take great pride in. Very much looking forward to my future viewings and do hope to be a tenant under their branch!
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2 East Street, Horsham, RH12 1HL, UK, RH12