Dear Oliver Thank you so much for your wonderful feedback! We're thrilled to hear that Lucy was able to provide the attentive and reassuring service you were looking for. At Brock Taylor, we pride ourselves on delivering excellent customer care, and it’s fantastic to know that Lucy’s efforts made such a positive impression. We’re delighted that you’re looking forward to your future viewings, and we truly hope we can help you find the perfect home. If there’s anything else we can assist you with along the way, please don’t hesitate to reach out. Best regards, The Brock Taylor Team