Poor website, images stretched to enhance size. Lacking in detail. Often map street view not available.

My experience with Balgores Hornchurch was mixed. While staff were polite and responsive, I felt significant pressure to use Gazeal’s reservation agreement when making an offer on a property. During the process, I was told that I could only proceed with the purchase if I signed the Gazeal reservation agreement and paid the reservation fee by Friday, or the property would be shown to other potential buyers over the weekend, and I will not have the chance to take it off the market and secure it. As a result, I ultimately lost my reservation fee when I withdrew from the property, even though my withdrawal was reasonable and in line with the agreement. As a buyer unfamiliar with reservation agreements, this was uncomfortable and not clearly explained as something I could decline. Given the financial and legal implications of such agreements, I believe buyers should be given clear, balanced information and genuine choice, without feeling pressured to proceed with a particular third-party service. Based on my experience, I would advise buyers to take time to fully understand any reservation agreements and to ask explicitly whether alternatives are available before committing.

Lack integrity

Not forthcoming with the full facts, staff do keep in touch though

Very unprofessional. Try to chase them. Late response. I dont like the services. Highly not recomended

Stay away from balgores! Disgusting in there attitude. I called up 9am this morning and recieved an email around 2pm stating a contractor should be in contact. I was then expected to up and leave work to accommodate to an engineer in an hour and 15 minutes. We was then told if we didnt take this slot it would be at our responsibility to pay for someone to do it. Disgusting, disgraceful and left without a toilet, sink, and showers.

Misleading Practices and Breach of Regulations I'm extremely disappointed with Balgores- Hornchurch's handling of a property we intended to purchase . Despite being told to sign the agreement by Arif the property was sold to someone else by Bradley. This wasted our time and caused significant stress, especially since the property was meant to be our first marital home before our wedding in August. The agent created a bidding war despite Bradley mentioning on the first viewing, they don’t want bidding wars and gave the ‘golden number’ of what offer we should place. This placed undue pressure on us, and breached the Consumer Protection from Unfair Trading Regulations 2008. Their actions were unfair and misleading. It was disheartening as the day we came to sign the documents our expectations completely changed. With no prior warning to the viewing after being spoken to, we were not notified until we arrived at the property. It was deeply saddening and frustrating to myself and my fiancée. I have contacted Balgores regarding this issue but it is best to share my experience with the public. Avoid Balgores Hornchurch if you want a smooth and honest transaction.

I just rented a flat through them days ago, they said that they can only release the keys to the property if I sign the inventory first, so I had no choice. I moved in and there's no lighting in half of the property, reported it in an email 3 days ago, plus called, then I re-emailed today and called too, AMANDA the property manager now argues that these were not indicated on the inventory and they don't want to fix it. Amanda should be fired as she failed to understand that a tenant is a CUSTOMER, and she should treat the situation accordingly.

BEWARE NOT OT USE THIS AGENT The services which I have obtained for agent is absolutely diabolic and a disgrace. My family has made an offer for a property 5 months ago and they have recommended solicitors and a broker which we agreed to use (from high recommendation from the agent). However, as soon you sign the Gazeal agreement. He was made to pay £1080 for the agreement and further £500 fees on other documents. While sales progress is ongoing, NO and absolutely NO support was given and the agent BLOCK YOUR NUMBER to stop you from making contacts with the agent. The sales agent would not even answer your call and they will make minimum contact. BEWARE TO AVOID Balgeores and use alternative agent such as Bristow eve or Haart or any other local estate agents. If you want to buy property over 2 years of process then use them with no support and additional fees which they ask you to pay that no other agent would ask. I am sure they use fake reviews on their news letters to improve their profile.