Having read the reviews of this estate agent I was feeling quite hopeful to find a good agency during what is feeling like a battle to differentiate professional, well managed agencies from the pushy, sales orientated agents who seem to be flooding the market. I can’t actually comment on what it’s like to get near the actual agents as they have deployed a guard to man the phones that behaves like a bouncer. I found a property on RightMove, advertised at my budget, and called to make an appointment. My details were taken, and the lady was very nice until… she asked what my maximum budget is. I told her (the budget was as the price advertised…), and she replied “oh no that won’t work, the guide price is £75k more”. Feeling a bit confused as to why it was advertised at such a lower price, I asked why. What I expected was an explanation, maybe that it was in error, but instead I received a rude attitude, a patronising tone and was informed “for those that do have extra cash, but are wanting to buy in a certain bracket, but could stretch upwards”. Disappointing to see such an established agent behave so manipulatively. It simply came across that you are attempting to mislead people and the agency doesn’t actually know what the price valuation of the property is. If they did, surely they’d guide their clients correctly to a much smaller range (sellers and buyers) as opposed to providing a £75k “wiggle room”. I personally wouldn’t recommend this agent as it stands.