The team at Balgores have been great at getting us through a tricky chain. We are buying, so not direct clients, but the staff couldn't have been more helpful and we're very empathetic when passing on bad news. We have finally exchanged, thanks in part to the sheer tenaciousness of Donna, Deepuk and colleagues! Holiday cover was in place so we always had a named contact and staff were always up to date with what was happening on our file. Very impressed.PositiveResponsiveness, Professionalism