CON ARTISTS AND GLORIFIED BULLIES. These despicable people took advantage of a confused 75 year old widow and her disabled son by coasting her along to sign up to their contract with a ludicrous way way above average percent fee for the sale of her home. When she decided to back out of the agreement following family advice just two days later as per the 14 day cool off period, they harrassed her for days to try to get her to stay and then charged her £420 for 'professional marketing', which equated to absolutely no work whatsoever. Being scared of owing money she paid them to get them to leave her alone. So she paid £420 to be confused and harrassed. They should be ashamed of themselves. My own experiences with them in the past have been awful too with them quoting one fee at contact and then claiming it's higher than first quoted when they actually meet you. These guys are actual crooks and failed in their responsibility to ensure an elderly client understood what she was signing up for.