Rented a property with these guys. Should've read the reviews before ever approaching this company. After leaving the property, I was charged over £450 for absolutely ridiculous. menial expenses that have no validity to them. Am currently in the process of arguing and disputing the charges but I can see they have done this before and not many people have had luck in getting the money returned so I'm not holding my breath. These guys are rude and don't care about their tenants. Not impressed with money being taken for no reason. Am recommending that everyone stay away unless they want to be ripped off. For the icing on the cake - I was in the property only 1 year and 10 months and for 6 months of it I didn't have hot water! Let me repeat - NO HOT WATER!! That's why I had to leave, and then to be charged extra is laughable. I should charge them for 6 month's worth of cold showers and aggro.
Avoid!!!!
We had a bad experience with JNP. Would reccommend going elsewhere.
If I could give no stars I wolud. Big rip off they are just in it to steal your money they took the property off us and put it back on market and fefused to give £285 back, lloyd is about as much use as a wet tissue didn't even get back to us. We got back £50 as a good will gesture (good will my ar**) will never use or recommend them ever.🤬
Never again! Don't recommend. Shame I haven't checked reviews before...
I was trying to book a viewing for a property but they never back to me, property is still vacant so..... not sure if they even trying to care about their customers. Even live chat does not help :) they promised to call from propal branch and never done it! Terrible time waisters! Not recommended at all!
JNP Lettings are more focused on their bottom line than thinking about their customers. As a customer of JNP, they regularly made unprofessional mistakes, with little to no communication to their client.
Do not rent through JNP!! They charge the most expensive set up fees in excess of £699 and when the deal falls through and JNP have done nothing!!! They keep all the money , not a bad profit for doing jack ****
Agree with Luke and Sophie. I wish I have read about the reviews last year before renting with them. Never had so much stress living anywhere, and I have always been very careful looking after the properties as much as I can. This is the worst experience we have had with any company. If you are reading this review, please make sure you avoid them. When I have some time I will write down the details about our experience. I wish I can at least save somebody from repeating what we have been through.
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27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ, South East, UK, HP13