Great customer services, very helpful and friendly staff. Lloyd Buston was the one who helped me with the whole process of renting a property with JNP and he has done an amazing job. There were a few challenges along the way but nothing he couldn’t cope with. Very patient and friendly. I highly recommend JNP in High Wycombe.
Brilliant estate agents only wish I had advertised my property with them rather then Hurst. JNP represented the property I was buying and they were fantastic. Joshua Hare was brilliant with his communication via email and phone. I was in a very difficult chain which 6 months it took to complete Joshua pretty much saw it through to the end, Graeme Pierce was also fantastic in helping to get the purchase over the line. I can't recommend JNP enough.
We recently sold through JNP High Wycombe. We originally listed with them back in Autumn 2024 and had a great valuation from Mitchell. From then, honestly we had little to no communication from Mitchell himself, but mostly with Martin who was always personable and organised - great to deal with. We had over sixty viewings on our property before we had an offer in June 2025, and coincidentally this only came in the two weeks' notice period after we decided we might take it off the market for a bit. Though much of this process comes down to luck and timing, I do believe that there could have been a little more efficiency on JNP's part to ensure those viewing were actually potential buyers; some of the feedback on our property evidenced perhaps a lack of initial communication between JNP and those viewing to identify suitability. This really is the reason for a loss of star. However, I must say that FIVE STARS should be given to Naz, one of the most 'frequent fliers' of showing our property (and our cat's new best friend) and to Lisa Smith, who took over once we accepted the offer. Lisa is an absolute asset to JNP High Wycombe. She is communicative, positive, honest and had our backs through a couple of challenging moments (unrelated to our sale or JNP High Wycombe) in the sales process. Both the sales agent of our new property and our solicitor could not have spoken more highly of her either. Huge thanks to Lisa, Naz and Martin for their support in getting us sold and moved!
We would like to focus our review on Lisa Smith who went above and beyond to get our sale and purchase to a successful conclusion before we decided to give it all up.
Mitch, Caroline & Lisa worked brilliantly as a team to help me sell my property. Lisa kept in regular contact throughout the period from offer to completion and skilfully juggled queries, surveyor checks, etc with professionalism.
Excellent service from Naz & Caroline. We had our viewing with Naz. He was very kind to answer all questions to help us make an informed decision
We've been really pleased with the service from JNP who helped us sell my dad's property. Nathan, who came to do the initial valuation, was great and my dad particularly was delighted with the photos he took of his property. Lisa, Naz and the team were very supportive throughout the process.
Recently bought a house through JNP. The team were extremely helpful (especially Lisa and Janet) who answered any queries and chased things on our behalf. I've only given 4 stars because they recommended that we use Premier Property Lawyers who were a complete disaster. I'd definitely use JNP again - just not their associated solicitors.
Nice company, customer issue responses could be faster.
We recently bought a house through JNP and we cannot express how pleased we are with their exceptional service and support. Nathan helped us with the offer stage and Janet helped with the whole of after offer progression journey. Janet was very helpful and always "on it" whenever we needed her assistance. From the beginning, she demonstrated a high level of professionalism, expertise, and dedication that made the entire process smooth and stress-free. Everytime I called if Naz picked the call, he was very pleasant and warm in his conversations. The whole team was very helpful whenever I got a chance to speak to them. Janet was always available to answer our questions and address any concerns we had. Her communication was clear, prompt, and thorough, ensuring that we were kept well-informed at every stage througout my sales progession. It's evident that they go above and beyond to prioritize the needs of their clients. We felt confident that we were in the hands of a highly competent professional. We would wholeheartedly recommend JNP High Wycombe to anyone seeking to buy a house. Their expertise, reliability, and exceptional customer service make them a standout choice. Thank you, JNP High Wycombe and Janet, for turning what could have been a stressful experience into a seamless and positive journey. We are truly grateful for your outstanding support. We wish you all the best. Regards, Mr & Mrs Ayer
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27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ, South East, UK, HP13