A fabulous professional and friendly service from Castles from start to finish. Simon and the team were knowledgeable and reassuring with a real understanding of the stress of moving house especially under the present difficult pandemic conditions. Marketing was brilliant with great online photos and brochure. Lots of viewings were arranged within a few days and carried out by Simon all on one day to lessen the inconvenience to us. We were confident of their advice and appreciated their ongoing help. Sam was a fantastic support leading up to exchange of contracts right through to moving day. Thank you for all your hard work - a pleasure to deal with.PositiveQuality, Professionalism
Matt is fairly new to the Castles team but as a first time buyer he really supported myself and my partner with understanding the process! He is very professional, always responds within a couple of hours to any requests we had and he will always check up to see how the house search is going/ recommend some properties coming up. Thanks Matt for all your continued hard work, you are an asset to the Castles Team. Best of luck in your role and the continued success I’m confident you will have in the company!PositiveResponsiveness, Quality, Professionalism
I recently sold my home with Castles and can say I had a great experience. The team were very responsive throughout every step of the process and showed incredible patience with me as I assessed the situation based on specific criteria. Both Simon and Matt were very professional and went the extra mile, providing feedback immediately after each viewing. The entire process has been very transparent. I would absolutely recommend Castles to anyone wishing to sell their home, with very special thanks once again to the Branch Manager, Simon, who truly goes above and beyond the norm.PositiveResponsiveness, Quality, Professionalism, Value
extremely helpful and professional, would definitely use their service again
Seamless process. Everyone at Castles were very friendly and extremely helpful, would recommend to anyone
Matt was super helpful and professional throughout. Great communication.
Excellent at getting potential buyers through the door to view quickly. They do not waste any time.
Very impressed with their professionalism, knowledge of property and friendliness. Not at all 'pushy'.
Very professional and attentive. Also honest with a good set of values and morals which is not always seen in this industry.
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33 St Johns Road, Hemel Hempstead, HP1 1QQ, UK, HP1